Job summary
Job post source
This job is directly from FirstKey Homes
Job overview
The Service Technician II at FirstKey Homes is responsible for maintaining the quality, safety, and habitability of homes by performing repairs and maintenance across multiple trades, ensuring resident satisfaction and property upkeep.
Responsibilities and impact
The role involves completing resident maintenance requests, performing plumbing, electrical, HVAC, and general home repairs, conducting property inspections, maintaining tools and vehicles, and adhering to safety and compliance standards.
Experience and skills
Candidates must have a high school diploma or equivalent, experience in residential construction and maintenance across multiple trades, valid driver's license, knowledge of building codes and safety regulations, and skills in troubleshooting, repair, and communication; preferred qualifications include certifications and experience in multi-family or single-family home maintenance.
Work environment and culture
The company values safety, professionalism, teamwork, and a strong work ethic, emphasizing a respectful and inclusive work environment with adherence to equal opportunity employment.
Company information
FirstKey Homes manages residential properties, focusing on maintaining safe and habitable homes for residents, with a commitment to compliance and quality service.
Job location and travel
The job requires extensive fieldwork within the assigned market, with 90% of time spent traveling between and working at homes using a company vehicle, including availability for evenings, weekends, and on-call rotations.
Unique job features
The position involves working independently and as part of a team, handling a broad range of maintenance tasks across trades, using company-provided tools and technology, and requires physical activity in varied weather conditions with a strong emphasis on safety protocols.
Company overview
FirstKey Homes is a leading provider of single-family rental homes in the United States, offering high-quality, well-maintained properties for families and individuals. The company generates revenue through rental income and property management fees, ensuring a steady cash flow by maintaining a large portfolio of homes across various markets. Founded in 2015, FirstKey Homes has rapidly expanded its footprint, emphasizing customer service and innovative property management solutions. Candidates should be aware of the company's commitment to community engagement and sustainable living practices, which are integral to its operational philosophy.
How to land this job
Tailor your resume to highlight your hands-on experience and skills across multiple trades such as plumbing, electrical, HVAC, and general home maintenance, emphasizing your ability to perform repairs and preventive maintenance independently and as part of a team.
Showcase your knowledge of safety and compliance standards including OSHA, EPA, ADA, and Fair Housing regulations, along with your experience maintaining tools, equipment, and fleet vehicles to ensure readiness and safety.
Apply through multiple channels including FirstKey Homes' corporate careers page and LinkedIn to increase your chances of being noticed by recruiters and hiring managers.
Connect with current Service Technicians or maintenance supervisors at FirstKey Homes on LinkedIn, using ice breakers like asking about their approach to handling emergency repairs, or how they prioritize maintenance requests to ensure resident satisfaction.
Optimize your resume for ATS by including keywords from the job description such as 'preventive maintenance,' 'residential construction,' 'troubleshooting,' 'customer service,' and specific trade skills like 'HVAC,' 'plumbing,' and 'electrical repairs' to pass automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate applying across multiple platforms, tailor your resume for ATS optimization, and identify relevant LinkedIn contacts to network with, saving you time and boosting your application effectiveness.
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