FTI Consulting

Senior Director, Workplace Experience & Operations l Multiple Locations

WASHINGTON, DCPosted 21 days ago

Job summary

  • Job post source

    This job is directly from FTI Consulting

  • Job overview

    The Senior Director, Workplace Experience & Operations at FTI Consulting is a leadership role responsible for managing business functions and overseeing the Americas portfolio to enhance workplace experience for approximately 6000 employees.

  • Responsibilities and impact

    Daily responsibilities include managing workplace services, operations services, financial management, hospitality and event management, space optimization, and project delivery while ensuring high-quality customer satisfaction and operational efficiency.

  • Compensation and benefits

    The position offers competitive total compensation, including bonus potential, comprehensive benefits such as medical, dental, and vision coverage, generous paid time off, a 401(k) retirement savings plan, and various wellness and professional development programs.

  • Experience and skills

    Candidates should have at least 10 years of experience in operations or facilities management, proficiency in Microsoft Office, and experience in planning events; a Bachelor's degree and familiarity with Condeco are preferred.

  • Career development

    FTI Consulting emphasizes professional development through various programs, including on-the-job learning, self-guided courses, and mentorship from dedicated coaches.

  • Work environment and culture

    The company promotes an open, collaborative culture that values diversity, recognition, and professional development, aiming to make a positive impact for clients and communities.

  • Company information

    FTI Consulting is a leading global expert firm with over 8,300 employees in 34 countries, specializing in crisis and transformation consulting, generating $3.49 billion in revenue in fiscal year 2023.

  • Team overview

    The candidate will lead a team focused on workplace experience, managing various services and ensuring operational excellence across multiple locations.

  • Job location and travel

    The role involves oversight of the Americas portfolio, including offices in the US, Canada, and Latin America, with a specific focus on the New York office.

  • Application process

    Candidates are encouraged to apply directly through the company website, providing necessary documentation and adhering to application deadlines as specified.

  • Unique job features

    This role is distinguished by its focus on leveraging technology and hospitality to enhance workplace experience, along with the opportunity to lead a diverse team and manage significant operational budgets.

Company overview

FTI Consulting, Inc. is a global business advisory firm that provides multidisciplinary solutions to complex challenges and opportunities. They make money by offering services in five key areas: Corporate Finance & Restructuring, Forensic & Litigation Consulting, Economic Consulting, Technology, and Strategic Communications. Founded in 1982, the company has grown significantly through strategic acquisitions and organic growth, becoming a trusted advisor to clients facing critical issues. Notably, FTI Consulting played a significant role in high-profile cases such as the Enron bankruptcy and the Lehman Brothers collapse.

How to land this job

  • Tailor your resume to emphasize your extensive experience in operations and facilities management, highlighting your leadership skills and ability to manage diverse teams effectively.

  • Focus on showcasing your proficiency in budget management, event planning, and workplace technology, as these are critical components of the Senior Director role at FTI Consulting.

  • Apply through multiple channels including FTI Consulting's corporate site and LinkedIn to maximize your visibility and application reach.

  • Connect with professionals in the Workplace Experience & Operations division at FTI Consulting on LinkedIn, and consider ice breakers like discussing recent industry trends or asking about their experiences with workplace innovations.

  • Ensure your resume is optimized for ATS systems by incorporating relevant keywords from the job description such as 'workplace experience', 'facilities management', and 'budget development'.

  • Utilizing Jennie Johnson's Power Apply feature can streamline your application process by tailoring your resume, identifying the best application channels, and connecting you with relevant professionals in your network.

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