Job summary
Job post source
This job is directly from PGA TOUR Superstore
Job overview
The Operations Manager at PGA TOUR Superstore leads store operations to ensure efficient processes, excellent customer experience, and inventory accuracy, playing a key role in managing associates and store performance.
Responsibilities and impact
The Operations Manager is responsible for managing product presentation, inventory, labor budgets, store expenses, associate scheduling and training, compliance with company policies, loss prevention, and fostering a positive work culture to support business priorities and customer satisfaction.
Experience and skills
Candidates need strong communication, analytical, organizational, leadership skills, business acumen, and experience leading teams with performance management; a college degree or equivalent leadership experience is required.
Work environment and culture
The company promotes a family culture focused on inclusivity, ethical conduct, safety, and a supportive, fun work environment where associates are recognized and valued.
Company information
PGA TOUR Superstore is a fast-growing specialty retailer in golf and tennis, part of the Arthur M. Blank Family of Businesses, dedicated to inspiring people through sports.
Unique job features
The role includes unique responsibilities such as managing both in-store and e-commerce merchandise, handling store opening/closing without additional leadership, and executing detailed operational and merchandising standards.
Company overview
PGA TOUR Superstore is a leading retailer specializing in golf and tennis equipment, apparel, and accessories. They generate revenue through the sale of high-quality sports merchandise, custom fitting services, and in-store events. Founded in 2003, the company has grown significantly, with numerous locations across the United States, and is known for its extensive product selection and exceptional customer service. Their affiliation with the PGA TOUR enhances their brand credibility and attracts a dedicated customer base of sports enthusiasts.
How to land this job
Position your resume to showcase leadership in retail operations, emphasizing your ability to manage teams, optimize inventory accuracy, and drive customer experience excellence as outlined in the Operations Manager role at PGA TOUR Superstore.
Highlight your experience with scheduling, labor budget management, compliance with SOPs, and loss prevention strategies, demonstrating your capability to handle both store and e-commerce operational demands effectively.
Apply through multiple channels such as the PGA TOUR Superstore corporate careers page, LinkedIn job postings, and relevant retail job boards to maximize your application visibility.
Connect with current Operations Managers or Store Leadership Team members at PGA TOUR Superstore on LinkedIn; use ice breakers like commenting on their recent store initiatives, asking about the company culture, or inquiring about how they foster associate engagement and customer satisfaction.
Optimize your resume for ATS by including keywords from the job description such as 'inventory accuracy,' 'labor budget management,' 'customer experience,' 'loss prevention,' 'associate training,' and 'operational excellence' to ensure it passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate applying through multiple platforms, tailor your resume with the right keywords, and identify LinkedIn connections to network with, allowing you to focus more on preparing for interviews and other job search activities.
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