Job summary
Job overview
This job is for a Technical Support Specialist at Tranzeal Incorporated, focusing on providing technical assistance and troubleshooting for complex issues.
Responsibilities and impact
The specialist will troubleshoot technical issues, communicate solutions effectively, and utilize programming skills to support web applications and databases.
Experience and skills
An Associate's degree in Computer Science or a related field is required, along with 3+ years of technical support experience and strong programming skills in Java/JavaScript.
Job location and travel
The position is based in Santa Clara, CA, and offers a hybrid work model.
Company overview
Tranzeal Incorporated is a private IT services and consulting company based in San Jose, California. As an SAP Certified Services Partner, Tranzeal specializes in providing a range of technology solutions, including software development, IT support, and business consulting. The company operates globally and employs between 201 to 500 people. Tranzeal generates revenue by offering specialized IT services and solutions to various industries, focusing on roles such as software engineering, technical support, and project management. The company is known for its strong work culture and comprehensive employee benefits.
How to land this job
Position your resume to showcase your technical support experience, emphasizing your troubleshooting skills and proficiency in Java/JavaScript, which are vital for the Technical Support Specialist role at Tranzeal Incorporated.
Highlight your experience with relational databases like MySQL and your understanding of web application components to align with the job requirements.
Apply through multiple channels, including Tranzeal Incorporated's corporate site and LinkedIn, to maximize your visibility and chances of landing the position.
Engage with professionals in the technical support division at Tranzeal Incorporated on LinkedIn to inquire about the role and gain valuable insights.
Use ice breakers such as asking about their favorite project involving web applications or expressing interest in their approach to solving technical challenges.
Optimize your resume for ATS by incorporating keywords from the job description, such as 'troubleshooting,' 'Java,' 'JavaScript,' and 'MySQL,' to enhance your chances of passing initial screenings.
Consider utilizing Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored and effectively highlights your qualifications for the Technical Support Specialist position.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.