American University

Reporting Analyst

WASHINGTON, DCPosted a month ago

Job summary

  • Job post source

    This job is directly from American University

  • Job overview

    The Reporting Analyst at American University supports University Advancement by managing reporting environments, conducting training, and translating business needs into effective data solutions.

  • Responsibilities and impact

    The role involves conducting training on CRM Advance and MicroStrategy, gathering requirements from stakeholders, producing reports and visualizations, managing projects related to data needs, and maintaining documentation and user support.

  • Compensation and benefits

    The salary range is $70,450-$76,000 annually with benefits including a 200% matching retirement plan, tuition benefits, leadership development certificates, and recognition as a fit-friendly worksite.

  • Experience and skills

    Requires a bachelor's degree or equivalent, 3-5 years relevant experience in business analysis or data reporting, proficiency with CRMs and business intelligence tools, strong customer service skills, and experience in training and requirements gathering; a master's degree and 4-6 years experience preferred.

  • Career development

    Opportunities include leadership development certificates and tuition benefits for staff and their families, supporting professional growth within the university environment.

  • Work environment and culture

    American University fosters a collaborative, student-centered research environment with a commitment to diversity, equity, and inclusion, offering a hybrid work model and a fit-friendly workplace.

  • Company information

    American University is a research institution in Washington, DC, known for its highly-ranked schools, renowned faculty, and impactful contributions to society.

  • Team overview

    The Reporting Analyst will join the Reporting & Analytics department, collaborating closely with the Office of Information Technology and University Advancement teams to enhance reporting capabilities.

  • Job location and travel

    The position is hybrid, requiring 3-4 days on campus in Washington, DC, with occasional evening and weekend work for special events.

  • Application process

    Applicants must complete a background check; current employees apply through Workday; contact is available via email for assistance.

  • Unique job features

    This role uniquely combines training, technical reporting, and stakeholder engagement within a university advancement context, offering involvement in high-profile events and strategic data projects.

Company overview

American University is a private research university located in Washington, D.C., known for its strong emphasis on public service, international engagement, and interdisciplinary studies. It generates revenue through tuition, research grants, and donations, offering undergraduate and graduate programs across various fields such as law, business, and international relations. Founded in 1893, the university has a rich history of political activism and notable alumni in government, media, and the arts.

How to land this job

  • Position your resume to highlight your experience with CRM systems, especially any familiarity with Ellucian CRM Advance and MicroStrategy, emphasizing your ability to conduct user training and requirements gathering.

  • Showcase your skills in creating reports, dashboards, and data visualizations, along with your proficiency in Microsoft Excel and your experience in business intelligence tools.

  • Apply through American University's official careers page and LinkedIn to maximize your application visibility and ensure you meet all submission requirements for this hybrid full-time role.

  • Connect on LinkedIn with current members of the Reporting & Analytics team or University Advancement division at American University. Start conversations by mentioning your interest in the university's commitment to meaningful change or asking about their experience with MicroStrategy training sessions.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'requirements gathering,' 'training,' 'CRM Advance,' 'MicroStrategy,' 'data visualization,' and 'reporting environment' to increase the chances your resume passes initial screenings.

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