Breckenridge Grand Vacations

Spa Concierge, $20.50 / hr 10% retail commissions, Full time

BRECKENRIDGE, COPosted 21 days ago

Job summary

  • Job post source

    This job is directly from Breckenridge Grand Vacations

  • Job overview

    The Spa Concierge at Breckenridge Grand Vacations provides exceptional guest service by managing spa appointments, promoting products, and maintaining a serene environment to enhance guest experiences.

  • Responsibilities and impact

    The role involves scheduling and checking in spa appointments, handling payments and daily reconciliations, maintaining spa cleanliness, enforcing policies, promoting spa services and retail, assisting with social media, and ensuring excellent customer service throughout the spa.

  • Compensation and benefits

    The position offers $20.50 per hour plus 10% retail commissions, full health benefits including dental and vision, 401K, bi-annual bonuses, employee wellness programs, and unique perks like event tickets and ski passes.

  • Experience and skills

    Requires a high school diploma or GED with 1-3 months related experience or equivalent, intermediate Microsoft Office skills, strong customer service, communication, and organizational abilities, and the capacity to handle physical demands of the job.

  • Career development

    The company offers professional development opportunities, tuition reimbursement, and a supportive culture focused on employee growth and well-being.

  • Work environment and culture

    Breckenridge Grand Vacations is recognized as a top workplace with a culture emphasizing employee appreciation, sustainability, teamwork, and a positive environment with many employee benefits and social events.

  • Company information

    Breckenridge Grand Vacations is a nationally and Colorado recognized top workplace that operates luxurious resort properties including the Soothe Spa, with a history of success spanning over four decades.

  • Team overview

    The candidate will join the spa team responsible for guest services and spa operations, working collaboratively to maintain high standards and guest satisfaction.

  • Job location and travel

    The job is located at Breckenridge Grand Vacations' spa facilities, likely in a resort environment with exposure to spa and office settings, and pet-friendly surroundings.

  • Application process

    Applicants must apply by June 25, 2025, and the salary offer is based on education, training, and experience without consideration of salary history or age.

  • Unique job features

    This role offers unique perks such as access to sports and concert tickets, ski and recreation passes, employee discounts, and participation in sustainability initiatives, distinguishing it from similar positions.

Company overview

Breckenridge Grand Vacations (BGV) is a Colorado-based company specializing in vacation ownership and resort development. It operates luxury timeshare properties, including Grand Colorado on Peak 8, Grand Lodge on Peak 7, and Grand Timber Lodge, offering high-end accommodations and amenities for vacationers. Founded in 1984, BGV generates revenue through timeshare sales, rentals, and property management services while emphasizing exceptional customer service and community involvement. The company is recognized for its employee-focused culture and sustainability initiatives, making it a prominent employer in the hospitality and vacation ownership industry.

How to land this job

  • Tailor your resume to highlight exceptional customer service skills, appointment scheduling experience, and proficiency with Microsoft Office, emphasizing your ability to maintain a serene environment and handle spa guest interactions professionally.

  • Focus on showcasing your attention to detail in cash reconciliation, inventory tracking, and retail promotion, as these are key responsibilities outlined in the job description.

  • Apply through multiple platforms including Breckenridge Grand Vacations’ official corporate career site, LinkedIn, and reputable job boards to maximize your application exposure.

  • Connect with current Spa Concierge team members or HR professionals at Breckenridge Grand Vacations on LinkedIn; start conversations by complimenting their workplace culture awards or asking about their favorite employee perks like the bi-annual bonus or event tickets.

  • Optimize your resume for ATS by incorporating keywords such as 'spa concierge,' 'appointment scheduling,' 'customer service,' 'cash reconciliation,' 'inventory management,' and 'Microsoft Office proficiency' to ensure your resume passes initial automated screenings.

  • Leverage Jennie Johnson’s Power Apply feature to automate tailored applications, identify multiple application sources, and discover LinkedIn contacts for networking, freeing you to focus on preparing for interviews and enhancing your skills.

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