Job summary
Job post source
This job is directly from William Everett
Job overview
The Copier Technician role at William Everett involves repairing and maintaining office copier equipment while also providing customer support to resolve operational issues, contributing to client satisfaction and equipment reliability.
Responsibilities and impact
The technician will perform copier maintenance, run diagnostics, troubleshoot software and hardware issues, maintain inventory, complete service documentation, and support customer equipment on-site.
Compensation and benefits
The position offers an hourly wage of $20-$21, performance bonuses, a 401(k) plan, medical, dental, vision, life and disability insurance, commuter benefits, and paid time off including vacation, sick leave, holidays, and parental leave.
Experience and skills
Candidates need some experience with printers/copiers, proficiency in Microsoft Office, reliable vehicle for travel with mileage reimbursement, strong customer service skills, knowledge of Windows OS, and must pass a background check and be authorized to work in the US.
Career development
The job includes paid training with certification from a multinational conglomerate, supporting skill development and long-term career growth.
Work environment and culture
William Everett promotes diversity and equal opportunity, fostering an inclusive workplace that values positive attitudes and willingness to learn.
Company information
William Everett is an equal opportunity employer focused on diversity and inclusion, providing comprehensive benefits and a supportive work environment.
Job location and travel
The role requires travel within an assigned territory using a personal vehicle, with mileage reimbursed, indicating a field-based work environment.
Unique job features
The job offers unique training with certification from a multinational conglomerate and combines technical repair duties with customer support responsibilities.
Company overview
The William Everett Group, headquartered in Chicago, Illinois, is a management and information technology consulting firm. Founded in 2010 by Ellen Rozelle Turner, the company provides a range of services including strategic planning, IT consulting, project management, and training. As a family-owned and African American-led business, it partners with both public and private sector leaders to enhance operational efficiencies. The firm is recognized for its extensive experience in handling large-scale projects and its commitment to diversity and inclusion.
How to land this job
Position your resume to highlight any experience with copier or printer maintenance and customer support, emphasizing your ability to troubleshoot hardware and software issues effectively.
Focus on showcasing your proficiency with Microsoft Office applications and Windows OS, as well as your strong interpersonal communication skills, both written and oral, to align with the customer service aspects of the role.
Apply through multiple platforms including William Everett's corporate career site and LinkedIn to maximize your application visibility and ensure you don’t miss any opportunities.
Connect with current William Everett employees in the technical support or customer service divisions on LinkedIn; start conversations by mentioning your interest in their role or asking about their experience with the training and certification process.
Optimize your resume for ATS by incorporating keywords from the job description such as 'copier maintenance,' 'diagnostic tests,' 'customer support,' 'Microsoft Office,' and 'troubleshooting' to increase your chances of passing automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and find LinkedIn connections, allowing you to focus more on preparing for interviews and skill development.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.