New Relic

Senior Director, Product Management

SEATTLE, WAPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from New Relic

  • Job overview

    The Senior Director, Product Management at New Relic leads the vision and strategy for the APM product suite, driving innovation and market leadership in cloud-native observability.

  • Responsibilities and impact

    The role involves setting product vision and roadmap, leading product managers, translating customer needs into features, driving cross-functional execution, championing open standards, measuring success, and influencing senior leadership.

  • Compensation and benefits

    The estimated base pay range is $232,000 to $290,000 USD, with eligibility for a corporate bonus plan and benefits including healthcare, dental, vision, parental leave, mental health support, 401(k) with match, flex time-off, paid holidays, and volunteer time-off.

  • Experience and skills

    Requires 8+ years in product management in SaaS or cloud infrastructure with 3+ years leading teams, experience with APM or observability products, technical knowledge of distributed systems and instrumentation, strong communication, data-driven mindset, and cross-functional influence; bonus for multi-language agent leadership, AI/ML integration, hybrid cloud familiarity, open-source contributions, and startup experience.

  • Career development

    New Relic supports professional growth through leadership opportunities and a flexible workforce model allowing office-based, remote, or hybrid work environments.

  • Work environment and culture

    New Relic values diversity, inclusion, and authenticity, fostering a welcoming environment that celebrates varied backgrounds and perspectives.

  • Company information

    New Relic is a market leader in cloud-native observability, providing APM and related developer tools to a global customer base, emphasizing innovation and open standards.

  • Team overview

    The candidate will lead a team of product managers and collaborate with engineering, design, marketing, sales, and customer success teams.

  • Job location and travel

    The role offers flexible work options including fully office-based, fully remote, or hybrid arrangements.

  • Application process

    Applicants must verify identity and work eligibility, undergo a criminal background check, and can request accommodations; unsolicited resumes from recruiters are not accepted.

  • Unique job features

    The position involves working on cutting-edge APM technology including AI-driven features, open-source standards like OpenTelemetry, and cloud-native architectures, distinguishing it from similar roles.

Company overview

New Relic is a software analytics and performance monitoring company that provides real-time insights into application performance and infrastructure. They make money through subscription-based pricing for their suite of products, which includes application performance monitoring (APM), infrastructure monitoring, and digital customer experience analytics. Founded in 2008 by Lew Cirne, the company has grown significantly and went public in 2014. New Relic's platform helps businesses ensure their software is running efficiently, which is crucial for maintaining customer satisfaction and operational efficiency.

How to land this job

  • Position your resume to showcase leadership in product management specifically within SaaS or cloud infrastructure, emphasizing your experience with APM, observability, or developer tools at an enterprise scale.

  • Highlight your ability to define product vision, develop multi-year roadmaps, and lead cross-functional teams to deliver complex, AI-driven features that align with company growth and customer needs.

  • Apply through multiple channels including New Relic's corporate careers page and LinkedIn to maximize your exposure and ensure your application is seen by different hiring stakeholders.

  • Connect on LinkedIn with product management leaders and team members at New Relic's APM or observability divisions; use ice breakers like commenting on recent New Relic product launches, industry trends in APM, or expressing enthusiasm for their open-source contributions like OpenTelemetry.

  • Optimize your resume for ATS by incorporating keywords such as 'APM,' 'cloud-native observability,' 'distributed tracing,' 'OpenTelemetry,' 'eBPF,' 'AI-powered insights,' and 'product roadmap' to pass automated screenings and highlight relevant expertise.

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