Job summary
Job post source
This job is directly from Wilton Rancheria
Job overview
The Front Office Assistant at Wilton Rancheria supports the Tribal Office by managing front office tasks and ensuring smooth daily operations.
Responsibilities and impact
The role involves answering and directing calls, greeting guests, managing mail, providing administrative support, ordering supplies, scheduling transportation and room reservations, coordinating meetings, maintaining office equipment, and communicating professionally with staff and tribal members.
Experience and skills
Requires a high school diploma or GED, 2+ years relevant experience, proficiency in Microsoft Office, valid driver's license, and strong customer service, organizational, and communication skills; must handle confidential information and work occasional evenings and weekends.
Work environment and culture
The position emphasizes respect for tribal community knowledge, confidentiality, teamwork, and strong customer service within a supportive tribal office environment.
Company information
Wilton Rancheria is a tribal community that prioritizes employment preference for its members and values cultural knowledge and community service.
Unique job features
The job requires strong gatekeeping skills, discretion, and the ability to manage sensitive inquiries, with occasional evening and weekend work.
Company overview
Wilton Rancheria is a federally recognized Native American tribe located in California, primarily known for its efforts in economic development and cultural preservation. The tribe operates the Sky River Casino, which is a significant source of revenue, providing gaming and entertainment services. Historically, the Wilton Rancheria regained federal recognition in 2009 after losing it in the 1950s, marking a pivotal moment in their pursuit of self-sufficiency and community development. The tribe is committed to enhancing the quality of life for its members through various initiatives, including education, health services, and cultural programs.
How to land this job
Tailor your resume to emphasize your experience in front office administration, customer service, and proficiency with Microsoft Office Suite, highlighting skills like managing calls, scheduling, and document handling as described in the job posting.
Showcase your ability to maintain confidentiality, exercise sound judgment, and manage multiple tasks such as coordinating meetings, handling mail, and ordering supplies, which are critical for this role at Wilton Rancheria.
Apply through multiple channels including the Wilton Rancheria corporate careers page, LinkedIn, and other job boards to maximize exposure and increase your chances of being noticed.
Connect with current employees or the Tribal Office team on LinkedIn, using ice breakers like asking about the culture of the Wilton Rancheria tribal community or inquiring how the front office supports tribal initiatives to build rapport.
Optimize your resume for ATS by incorporating keywords from the job description such as 'confidentiality,' 'customer service,' 'Microsoft Office,' 'scheduling,' and 'office administration' to ensure it passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored resume creation, multi-channel applications, and LinkedIn networking, freeing you to focus on interview preparation and strategic job search efforts.
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