Job summary
Job post source
This job is directly from Lumafield
Job overview
The IT Specialist at Lumafield focuses on driving security initiatives and providing IT support to ensure smooth hardware and software operations at the company.
Responsibilities and impact
The role involves troubleshooting hardware and software issues, provisioning employee computers, maintaining security programs, supporting employees with IT issues, managing conference room tech, and partnering with vendors for software installation and troubleshooting.
Compensation and benefits
Lumafield offers competitive cash and equity compensation, health and wellness stipends, 401k, parental leave, flexible PTO, commuter benefits, and company-wide events.
Experience and skills
Candidates should have 2-5 years of IT support experience, proficiency in Powershell and Bash, strong knowledge of software and security, and effective communication skills; experience with Mac, Linux, MDM software, and security tools is a plus.
Work environment and culture
Lumafield values inclusivity, diversity, and continuous learning in a fast-paced environment with collaboration across offices in Boston and San Francisco.
Company information
Lumafield, founded in 2019, specializes in upgrading manufacturing with advanced AI-driven industrial CT scanning technology and is headquartered in Cambridge, MA with an office in San Francisco.
Team overview
The IT Specialist will collaborate closely with Software and Security Teams across Lumafield's Boston and San Francisco offices.
Job location and travel
This is a full-time, on-site position based at Lumafield's San Francisco, CA headquarters.
Unique job features
The role involves working with cutting-edge security and IT tools, supporting a tech-forward manufacturing company, and contributing to compliance with multiple security frameworks like SOC2 and ISO:27001.
Company overview
Lumafield is a pioneering company specializing in industrial X-ray CT scanning technology, providing advanced imaging solutions for engineers and manufacturers. They generate revenue by offering subscription-based access to their cutting-edge scanning hardware and software, enabling clients to visualize and analyze the internal structures of their products with unprecedented clarity. Founded in 2019, Lumafield has rapidly gained recognition for its innovative approach to non-destructive testing, helping industries improve product design, quality control, and failure analysis.
How to land this job
Position your resume to highlight your experience in tier 1 and tier 2 IT support, emphasizing your skills in troubleshooting hardware and software issues across Mac, Windows, and Linux platforms to match Lumafield's diverse environment.
Focus on showcasing your familiarity with security initiatives, patch management, CIS hardening, and compliance frameworks such as SOC2, ISO:27001, and ITAR, as these are critical for the IT Specialist role.
Apply through multiple channels including Lumafield's official corporate website and LinkedIn to maximize your chances of being noticed by recruiters and hiring managers.
Connect with current Lumafield IT and Security team members on LinkedIn, initiating conversations with ice breakers like commenting on Lumafield’s innovative manufacturing technology or asking about their experience integrating security tools like Rippling or SentinelOne.
Optimize your resume for ATS by incorporating keywords from the job description such as 'IT support,' 'security compliance,' 'patch management,' 'MDM,' 'Linux troubleshooting,' and 'software installation' to ensure your resume passes initial automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify the best application channels, and find relevant LinkedIn connections, allowing you to focus more effectively on preparing for interviews and networking.
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