Job summary
Job post source
This job is directly from Next Coms Talk
Job overview
The Account Manager Liaison at Next Coms Talk is responsible for acting as the key intermediary between clients and internal teams to ensure effective communication and project execution, enhancing client satisfaction and service delivery.
Responsibilities and impact
The role involves managing client communication, coordinating project timelines and deliverables, monitoring client satisfaction, preparing performance reports, collaborating with sales and operations teams, identifying service expansion opportunities, resolving issues, and ensuring compliance with company policies.
Compensation and benefits
The position offers a competitive salary range of $68,000 to $72,000 annually, health, dental, and vision insurance, a 401(k) plan with company match, paid time off and holidays, professional development, and growth opportunities within a supportive team environment.
Experience and skills
Candidates should have a bachelor's degree in Business, Communications, or related fields, with at least 2 years of experience in account management or client relations, strong communication and organizational skills, proficiency in Microsoft Office and CRM systems, and a problem-solving, collaborative mindset.
Career development
The job provides ongoing professional development and training, along with growth opportunities within the organization.
Work environment and culture
The company culture is described as supportive and dynamic, fostering teamwork and professional growth.
Job location and travel
The position is based in Boston, indicating an office environment likely located in that city.
Company overview
Next Coms Talk is a leading communications solutions provider specializing in innovative and tailored services for businesses across various industries. Based in Boston, MA, the company focuses on delivering bespoke communication strategies, including event coordination, marketing, customer support, and administrative services. It generates revenue by offering full-time professional roles such as Communications Coordinators, Event Coordinators, and Marketing Coordinators, emphasizing performance-based incentives and competitive salaries. Known for its commitment to innovation and excellence, Next Coms Talk aims to meet the unique needs of its clients through cutting-edge solutions.
How to land this job
Tailor your resume to highlight your experience in account management, client relations, and your ability to serve as a liaison between clients and internal teams, emphasizing strong communication and organizational skills.
Focus on showcasing your proficiency with CRM systems and Microsoft Office, your project coordination capabilities, and your problem-solving mindset to align with the job responsibilities.
Apply through multiple channels including Next Coms Talk's corporate careers page, LinkedIn, and reputable job boards to maximize your exposure for this role.
Connect with current employees in the account management or client relations divisions at Next Coms Talk on LinkedIn; start conversations with ice breakers like commenting on recent company news or asking about their experience working in client liaison roles.
Optimize your resume for ATS by incorporating keywords from the job description such as 'client-focused,' 'project timelines,' 'CRM systems,' 'client satisfaction,' and 'problem-solving,' ensuring it passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailoring your resume, identifying the best application platforms, and finding LinkedIn contacts to network with, saving you time and increasing your chances of landing the position.
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