Job summary
Job post source
This job is directly from COMMUNITY BANK
Job overview
The Universal Banker-Floater role at Community Bank involves providing customer service, handling new accounts, consumer lending, and teller transactions while supporting branch management and promoting bank services.
Responsibilities and impact
The job includes assisting with new accounts, cross-selling bank products, processing transactions, supporting loan functions, supervising branch employees as backup, and traveling to various bank locations as needed.
Compensation and benefits
Salary is based on experience at Pay Grade 3A; specific benefits are not detailed in the description.
Experience and skills
Requires a high school diploma or equivalent, with preferred 2-5 years banking or related experience, strong clerical and communication skills, and proficiency with office and banking software.
Work environment and culture
The work environment is professional office-based with a focus on customer service, ethics, adaptability, and cooperation.
Company information
Community Bank is an equal opportunity employer committed to diversity and inclusion, with policies to recruit and promote fairly.
Team overview
The position reports to the Regional Branch Manager and involves working with branch employees, occasionally acting as manager backup.
Job location and travel
Work hours are generally 8:30 a.m. to 4:30 p.m. Monday to Friday with some Saturday shifts; travel to other bank locations is required for operational support.
Unique job features
The role is cross-trained, requiring multitasking and leadership qualities as backup to the branch manager, with responsibilities spanning teller, lending, and customer service functions.
Company overview
Community Bank is a financial institution that provides a range of banking services, including personal and business banking, loans, mortgages, and investment services. The bank generates revenue primarily through interest on loans, fees for account services, and investment income. Established with a focus on serving local communities, Community Bank has a history of prioritizing customer relationships and community involvement. It has grown over the years by expanding its service offerings and maintaining a strong presence in the regions it serves. Candidates should be aware of the bank's commitment to personalized service and its role in supporting local economic development.
How to land this job
Position your resume to highlight your customer service expertise, multitasking abilities, and knowledge of banking operations such as account opening, loan assistance, and teller transactions, as these are core to the Universal Banker-Floater role at COMMUNITY BANK.
Emphasize your experience with cross-selling banking products, handling cash transactions, and supporting branch operations, along with any leadership or backup managerial duties you have performed, to align with the job's performance objectives and essential functions.
Apply through multiple platforms including COMMUNITY BANK's official corporate careers page and LinkedIn to maximize your application visibility and ensure you reach all potential hiring channels.
Connect with current employees in the retail banking or branch operations divisions at COMMUNITY BANK on LinkedIn; when reaching out, use ice breakers like commenting on recent bank initiatives, asking about branch culture, or inquiring about what qualities the hiring team values most in a Universal Banker-Floater.
Optimize your resume for ATS by incorporating keywords from the job description such as 'customer service,' 'cross-selling,' 'loan processing,' 'teller transactions,' and 'branch support,' ensuring your resume passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, applying across multiple job boards, and identifying LinkedIn connections to network with, allowing you to focus more on preparing for interviews and refining your skills.
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