Job summary
Job post source
This job is directly from Fairmont Hotels & Resorts
Job overview
The Spa Manager at Fairmont Hotels & Resorts oversees spa operations to ensure luxury service and alignment with business goals, enhancing guest experience and operational efficiency.
Responsibilities and impact
The Spa Manager maintains spa service standards, manages staff schedules and training, oversees inventory and cleanliness, handles payroll duties, and supports the Spa Director in daily operations.
Compensation and benefits
The position offers a salary range of $70K - $80K USD, medical, drug, vision benefits, employer-paid life and accidental insurance, 401(k) with matching, paid holidays and vacation, incentive bonuses, and discounts on hotel services and spa offerings.
Experience and skills
Candidates should have spa industry experience, positive attitude, good communication skills, customer service commitment, flexibility, and knowledge of Book4time and Microsoft Office is a plus.
Career development
Fairmont supports employee growth with industry-leading training, career development, and recognition programs to foster continuous learning and advancement.
Work environment and culture
Fairmont emphasizes respect, integrity, teamwork, empowerment, diversity, inclusion, and a supportive environment reflecting Hawaiian culture and hospitality values.
Company information
Fairmont Hotels & Resorts is a global luxury hotel brand known for iconic properties and responsible tourism, offering exceptional hospitality and career opportunities worldwide.
Team overview
The Spa Manager works closely with the Spa Director, Principal Therapist, Lead Aesthetician, and spa staff to deliver high-quality guest services and maintain spa operations.
Job location and travel
The job is located at the Fairmont Orchid resort on Hawai‘i Island's Kohala Coast, a luxury oceanfront property with tropical gardens and beach access.
Unique job features
The role includes managing a luxury spa in an authentic Hawaiian setting with access to resort amenities and a focus on wellness and cultural experiences.
Company overview
Fairmont Hotels & Resorts is a luxury hotel chain known for its iconic properties and exceptional service, operating under the umbrella of AccorHotels since 2016. The company generates revenue through room bookings, dining services, event hosting, and exclusive experiences across its global portfolio of over 70 hotels. Founded in 1907 with the opening of the Fairmont San Francisco, the brand has a rich history of hosting notable events and guests, contributing to its prestigious reputation in the hospitality industry.
How to land this job
Position your resume to highlight your spa management experience, emphasizing skills in staff scheduling, training coordination, and inventory oversight as outlined in the job description.
Showcase your ability to maintain high standards of customer service and professionalism, aligning with Fairmont's commitment to exceptional guest experiences and their aloha spirit.
Apply through multiple platforms including the Fairmont Hotels & Resorts corporate careers page, Accor's career site, and LinkedIn to maximize your application visibility.
Connect with current Fairmont Spa Managers or hospitality leaders on LinkedIn; use ice breakers like complimenting their recent posts about Fairmont's sustainability efforts or asking about their favorite part of working at the Fairmont Orchid spa.
Optimize your resume for ATS by incorporating keywords such as 'spa management,' 'staff scheduling,' 'customer service,' 'inventory management,' 'Book4Time,' and 'training coordination' to align with the job description.
Use Jennie Johnson's Power Apply feature to automate tailored resume customization, multi-channel applications, and targeted LinkedIn networking, freeing you to focus on interview preparation and skill enhancement.
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