Job summary
Job post source
This job is directly from Hitachi Energy
Job overview
The Director - IT Service Delivery North America leads IT service delivery for Hitachi Energy's North America region, managing multi-national teams and ensuring alignment of IT solutions with business goals in a global enterprise.
Responsibilities and impact
The role involves leading a multi-national IT team, implementing global IT operating models, managing end-to-end IT service delivery including cybersecurity and infrastructure, collaborating with business units and suppliers, and supporting digital transformation across factories.
Experience and skills
Requires a Bachelor's degree or 10+ years senior IT delivery management experience, 5+ years managing regional IT delivery, manufacturing operations experience, project management of complex global IT projects, and US citizenship or permanent residency.
Work environment and culture
Hitachi Energy values diversity and collaboration, fostering innovation in a global, purpose-driven environment committed to sustainable energy and digital transformation.
Company information
Hitachi Energy is a global technology leader advancing sustainable energy with 45,000 employees in 90 countries, providing innovative solutions across utility, industry, and infrastructure sectors.
Team overview
The candidate will lead a multi-national team of managers and IT specialists supporting North America IT service delivery and global IT projects.
Job location and travel
The position is based in Raleigh, North Carolina, serving multiple sites across USA, Canada, and Mexico.
Unique job features
The role offers leadership in a global enterprise undergoing significant digital transformation, with responsibility for end-to-end IT service delivery and collaboration across multiple countries and business units.
Company overview
Hitachi Energy is a global leader in energy solutions, focusing on sustainable energy technologies and digital solutions for the power sector. They generate revenue through the sale of products and services in areas such as grid automation, power quality, and energy storage systems. Formed from the merger of Hitachi and ABB's Power Grids business in 2020, the company leverages over a century of expertise in electrical engineering and innovation. This strategic partnership aims to advance the energy transition towards a carbon-neutral future.
How to land this job
Position your resume to showcase your leadership experience in managing IT service delivery across multiple North American sites, emphasizing your ability to lead multi-national teams and drive digital transformation initiatives in a global enterprise setting.
Highlight your expertise in aligning IT strategies with business goals, particularly your experience in IT/OT cybersecurity, infrastructure service delivery, and managing complex global IT projects, as these are critical for this Director role at Hitachi Energy.
Apply through multiple platforms such as Hitachi Energy’s official careers page, LinkedIn, and other reputable job boards to maximize your application’s reach and visibility.
Connect with current Hitachi Energy IT leaders or employees in the North America division on LinkedIn; start conversations with ice breakers like commenting on their recent digital transformation projects or expressing your enthusiasm for Hitachi Energy’s commitment to sustainability and innovation.
Optimize your resume for ATS by incorporating keywords from the job description such as 'IT service delivery,' 'digital transformation,' 'ITIL 4,' 'Lean 6 Sigma,' 'ServiceNow,' and 'SAP S4Hana' to ensure it passes automated screenings effectively.
Utilize Jennie Johnson’s Power Apply feature to automate the tailoring of your resume, streamline applications across multiple sites, and identify relevant LinkedIn contacts for networking, allowing you to focus your time on preparing for interviews and strategic follow-ups.
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