Job summary
Job post source
This job is directly from JDA TSG
Job overview
The Tax Expert (Seasonal) role at JDA TSG involves providing tax preparation and customer support during the tax season, significantly impacting client satisfaction and operational efficiency.
Responsibilities and impact
Daily responsibilities include assisting customers with tax returns via various communication methods, resolving issues, and documenting interactions to ensure high customer satisfaction.
Compensation and benefits
The position offers a pay rate of $32 per hour, with flexible hours, 401K matching, and potential for bonuses, along with comprehensive training and equipment provided.
Experience and skills
Candidates must be actively credentialed as an EA, CPA, or attorney with at least 2 years of tax preparation experience and strong technical skills in relevant software.
Career development
There are opportunities for employment growth within JDA TSG, supported by comprehensive training and management support.
Work environment and culture
JDA TSG promotes a dynamic work environment focused on business process improvement and client partnership, emphasizing equal opportunity and diversity.
Company information
Founded in 2011, JDA TSG specializes in business process improvement and managed services, leveraging technology and talent solutions to address client challenges.
Team overview
The team consists of seasonal tax professionals working remotely, collaborating to provide exceptional customer service during the tax season.
Job location and travel
This is a fully remote position available to candidates based in the U.S.
Application process
Interested candidates should apply directly, ensuring they meet the credential requirements and are available for the specified work period.
Unique job features
The role offers flexible scheduling, remote work, and the opportunity to earn supplemental income without a full-time commitment.
Company overview
JDA TSG is a professional services firm specializing in providing strategic advisory, consulting, and managed services to a diverse range of industries, including technology, healthcare, and financial services. They generate revenue through customized solutions that enhance operational efficiency, drive innovation, and support digital transformation initiatives for their clients. Founded in 2011, JDA TSG has built a reputation for delivering high-impact results by leveraging deep industry expertise and a client-centric approach. Their commitment to excellence and continuous improvement has positioned them as a trusted partner for organizations seeking to navigate complex business challenges.
How to land this job
Tailor your resume to showcase your active Enrolled Agent (EA), CPA, or JD credentials, emphasizing your 2+ years of experience in tax preparation and customer support, as this aligns directly with JDA TSG's requirements.
Highlight your proficiency with professional tax preparation software and technical skills, including Microsoft 365 and Slack, as these are crucial for success in this remote role.
Apply through multiple platforms such as the JDA TSG corporate site, LinkedIn, and job boards to maximize your chances of being noticed for this seasonal position.
Connect with current employees in the Tax Services Group at JDA TSG on LinkedIn to gain insights about the role; consider ice breakers like asking about their experiences during tax season or their favorite part of working with clients.
Optimize your resume for ATS by incorporating keywords from the job description, such as 'customer support', 'tax preparation', and 'remote work', ensuring your application passes initial screenings.
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