The City University of New York

Director of Operations

NEW YORK, NYPosted 18 days ago

Job summary

  • Job post source

    This job is directly from The City University of New York.

  • Job overview

    The Director of Operations at BMCC oversees financial and administrative operations to ensure budget compliance, operational efficiency, and achievement of division goals.

  • Responsibilities and impact

    The role includes managing budgets, financial reporting, enrollment and financial aid operations, project management, client relations, staff supervision, policy development, and ensuring compliance with college policies.

  • Compensation and benefits

    The salary range is $124,656 to $132,987 with potential increases per collective bargaining agreements, plus comprehensive health plans, retirement benefits, tuition waivers, and paid time off.

  • Experience and skills

    Requires a bachelor's degree and eight years of related experience; preferred qualifications include an advanced degree, high-level administration experience in higher education, strong financial management skills, and proficiency in Microsoft Excel.

  • Career development

    Opportunities include professional development supported by CUNY, potential for advancement within the division, and engagement with diverse academic and community initiatives.

  • Work environment and culture

    BMCC promotes a diverse, inclusive, and respectful environment focused on student growth, equity, and public service within a vibrant urban setting.

  • Company information

    BMCC is part of CUNY, located in downtown Manhattan, serving a diverse student body with a mission to bridge educational and economic gaps.

  • Team overview

    The Director reports to the Assistant Vice President of Workforce Development and Continuing Education, overseeing finance and administrative staff within the ACE department.

  • Job location and travel

    Position is based at Borough of Manhattan Community College in downtown Manhattan, New York City, with some evening and weekend work required.

  • Application process

    Applicants must submit a cover letter and resume online via CUNY's job system by August 6, 2025, with specific instructions for current CUNY employees.

  • Unique job features

    The role involves managing complex multi-source budgets, coordinating with multiple departments, and leading initiatives to improve operational processes and financial compliance.

Company overview

The City University of New York (CUNY) is the largest urban public university system in the United States, comprising 25 campuses across New York City. It offers a wide range of undergraduate, graduate, and professional degrees, making money primarily through tuition, government funding, and grants. Founded in 1847 as the Free Academy, CUNY has a rich history of providing accessible higher education to a diverse student body. Its mission focuses on academic excellence, inclusivity, and serving the city's educational needs.

How to land this job

  • Position your resume to highlight leadership in operations within higher education, emphasizing budget management, fiscal compliance, and staff supervision experience relevant to The City University of New York's Director of Operations role.

  • Focus on showcasing skills in financial forecasting, project management, and process improvement, along with your ability to manage complex budgets and collaborate across departments, as these are key responsibilities in the job description.

  • Apply through multiple channels including The City University of New York's official HR portal, the provided CUNY job system link, and LinkedIn to maximize your application visibility.

  • Connect with current staff in the Workforce Development and Continuing Education division at CUNY on LinkedIn to ask insightful questions about the role and culture; use ice breakers like commenting on recent initiatives in continuing education or asking about the division’s strategic priorities.

  • Optimize your resume for ATS by integrating keywords such as 'budget compliance,' 'fiscal reporting,' 'project management,' 'financial forecasting,' 'staff supervision,' and 'higher education operations' to ensure it passes automated screening.

  • Leverage Jennie Johnson's Power Apply feature to automate tailored resume customization, identify all relevant application portals, and find LinkedIn contacts for networking, allowing you to focus your time on preparing for interviews and strategic follow-ups.

Jennie Johnson works for you!

Here’s what we do to make sure you’re successful:

  • Targeted Resume Revamp:

    We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.

  • Job Description Dissection:

    Unpack the job posting with expert analysis, ensuring your application hits every key requirement.

  • Bespoke Cover Letter:

    Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.

  • Interview Mastery:

    Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.

  • Direct Application Insights:

    Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.

  • Skills and Gaps Assessment:

    Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.

  • Personalized Email Pitch:

    Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.

  • In-depth Research Guide:

    Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.

  • Detailed Company Analysis:

    Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.

  • Strategic Candidate Overview:

    Understand your unique value and why companies would want to interview you, highlighting your background and positioning.