Job summary
Job post source
This job is directly from Hornblower Group (City Experiences).
Job overview
The Captain role at City Cruises, New York, involves leading cruise operations to ensure safety, guest satisfaction, and profitability while embodying the company's RESPECT Service System.
Responsibilities and impact
The Captain is responsible for piloting vessels, supervising crew, ensuring compliance with Coast Guard regulations, conducting safety programs, managing crew recruitment and training, resolving guest issues, maintaining ship systems, and completing administrative duties like payroll and scheduling.
Compensation and benefits
The salary range is $70,000 to $85,000 per year; specific benefits are not detailed in the description.
Experience and skills
Candidates must have a high school diploma or equivalent, a 100-ton license, at least five years of marine experience including two years as a captain, FCC Marine Radio Operator Permit, strong vessel handling and navigation skills, proficiency in Microsoft Office, and must be a US Citizen or Permanent Resident.
Work environment and culture
City Experiences promotes a culture based on the RESPECT Service System emphasizing communication, creativity, cooperation, and inclusivity with a commitment to equal employment opportunity and diversity.
Company information
City Experiences, part of Hornblower Group, has over 40 years of growth with 25+ brands serving 30 million guests annually, focusing on land and water experiences.
Job location and travel
The position is based in New York City with duties on cruise vessels operated by City Cruises.
Unique job features
The role includes unique responsibilities such as adherence to Coast Guard regulations, managing multiple operational and administrative tasks, and delivering high levels of guest service on water-based experiences.
Company overview
Hornblower Group is a global leader in world-class experiences and transportation services, operating a diverse portfolio that includes dining cruises, sightseeing tours, ferries, and overnight cruises. They generate revenue through ticket sales, private charters, and special events, catering to both individual travelers and corporate clients. Founded in 1980, the company has grown significantly through strategic acquisitions, including the purchase of City Experiences and American Queen Steamboat Company, enhancing its presence in major markets worldwide.
How to land this job
Position your resume to highlight your 5+ years of marine experience, emphasizing your captaincy and a spotless safety record to align with Hornblower Group's strict Coast Guard compliance requirements.
Focus on showcasing your expertise in vessel handling, navigation, and detailed knowledge of ship systems including diesel, hydraulic, electrical, and fire suppression to meet the technical demands of the Captain role.
Apply through multiple platforms such as the Hornblower Group corporate careers page, LinkedIn, and maritime-specific job boards to maximize your application reach and visibility.
Connect on LinkedIn with current captains or marine operations staff at Hornblower Group, using ice breakers like commenting on recent City Cruises initiatives or asking about the company’s RESPECT Service System to start meaningful conversations.
Optimize your resume for ATS by incorporating keywords from the job description such as 'Coast Guard regulations,' 'vessel handling,' 'crew training,' and 'safety program execution' to ensure your resume passes automated screenings.
Use Jennie Johnson's Power Apply feature to automate applying across multiple sites, tailor your resume with the right keywords, and identify key Hornblower Group contacts to network with, saving you valuable time and increasing your chances of landing the role.
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