Tishman Speyer

Client Services Coordinator

LOS ANGELES, CAPosted 18 days ago

Job summary

  • Job post source

    This job is directly from Tishman Speyer

  • Job overview

    The Client Services Coordinator at Tishman Speyer supports property management operations by delivering excellent customer service and ensuring smooth day-to-day office functions, contributing to tenant satisfaction and operational efficiency.

  • Responsibilities and impact

    The role involves being the first point of contact for customers and vendors, managing customer requests, assisting with onboarding, supporting property management operations including invoice processing, scheduling services, maintaining records, coordinating communications, and assisting with budgeting and projects.

  • Compensation and benefits

    The base salary ranges from $55,000 to $65,000 with eligibility for a discretionary annual bonus, comprehensive medical, dental, vision insurance, life and disability insurance, 401(k) with matching, wellness benefits, and other full-time employee benefits.

  • Experience and skills

    Candidates should have 2 to 4 years of experience in commercial real estate or hospitality, a bachelor's degree, proficiency in Microsoft Office, and strong English communication skills; interpersonal skills and customer service excellence are critical.

  • Career development

    Tishman Speyer offers employee affinity groups and opportunities for professional development and advancement within a diverse and inclusive environment.

  • Work environment and culture

    The company values diversity, inclusion, innovation, and fast-paced work environments, emphasizing strong interpersonal skills and leadership qualities, with onsite presence required.

  • Company information

    Tishman Speyer is a global real estate developer, operator, and investment manager with a diversified portfolio including residential, office, retail, industrial, and life science properties, managing assets worth approximately $68 billion.

  • Team overview

    The candidate will report to the General Manager and work closely with the Property Management Office team supporting multiple buildings in the Playa Vista portfolio.

  • Job location and travel

    This position requires onsite presence in the Los Angeles area, with some travel between multiple buildings in the Playa Vista portfolio.

  • Unique job features

    The role includes unique responsibilities such as managing Tishman Speyer's proprietary ZO platform services and flexible coworking brand Studio, offering a distinctive blend of real estate and hospitality functions.

Company overview

Tishman Speyer is a leading global real estate developer, owner, operator, and investment manager. They make money through the acquisition, development, and management of high-quality properties across major cities worldwide, including office, residential, and retail spaces. Founded in 1978, the company has a rich history of iconic projects such as Rockefeller Center in New York and The Springs in Shanghai. Their innovative approach and commitment to sustainability have positioned them as a key player in the real estate industry.

How to land this job

  • Tailor your resume to emphasize your customer service skills, organizational abilities, and experience supporting property management operations, highlighting your ability to manage multiple tasks and maintain high customer satisfaction.

  • Focus on showcasing your proficiency with work order systems, invoice processing, and coordination with vendors, as well as your interpersonal skills and leadership qualities mentioned in the job description.

  • Apply through Tishman Speyer's official corporate careers page and LinkedIn to maximize your chances, as these platforms are often monitored closely by recruiters.

  • Connect with current employees in the Property Management or Client Services divisions at Tishman Speyer on LinkedIn; start conversations by complimenting a recent company initiative like the ZO platform or asking about their experience working in the Playa Vista portfolio.

  • Optimize your resume for ATS by including keywords such as 'customer service,' 'property management,' 'vendor coordination,' 'invoice processing,' 'Microsoft Office proficiency,' and 'hospitality leadership' to ensure your resume passes initial screenings.

  • Consider using Jennie Johnson's Power Apply feature to automate tailored resume submissions, find multiple application channels, and identify relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking.

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