Job summary
Job post source
This job is directly from JdV by Hyatt
Job overview
The Operations Manager at JdV by Hyatt oversees the Rooms Division, including front office, guest services, housekeeping, and laundry, ensuring smooth operations and guest satisfaction.
Responsibilities and impact
The role involves managing front desk, housekeeping, and laundry operations, staff training, scheduling, budgeting, guest complaint resolution, inter-department communication, and ensuring compliance with policies and laws.
Experience and skills
Requires progressive hotel Rooms Management experience, strong communication and leadership skills, proficiency in Microsoft Word and Excel, and the ability to work flexible schedules; Hyatt experience and cost control knowledge are preferred.
Company information
JdV by Hyatt is part of the Hyatt brand, focused on providing high-quality hospitality services with a commitment to guest satisfaction and operational excellence.
Unique job features
The position includes cross-departmental responsibilities and opportunities to perform various operational tasks, emphasizing leadership and guest service excellence.
Company overview
JdV by Hyatt is a boutique hotel brand under the Hyatt Hotels Corporation, known for its vibrant and eclectic properties that reflect the local culture of their locations. They generate revenue through room bookings, dining services, event hosting, and other hospitality-related offerings. Founded in 1987 as Joie de Vivre Hospitality, the brand was acquired by Hyatt in 2018, expanding its global footprint and integrating into Hyatt's World of Hyatt loyalty program.
How to land this job
Tailor your resume to highlight your experience in hotel operations management, specifically emphasizing your roles in front office, housekeeping, and guest services oversight as described for the Operations Manager at JdV by Hyatt.
Focus on showcasing your leadership skills, staff training and development abilities, and experience with scheduling and labor cost management, since these are key responsibilities in the job description.
Apply through multiple platforms including JdV by Hyatt’s corporate careers site and LinkedIn to maximize your application visibility and increase your chances of landing an interview.
Connect with current employees or managers in the Rooms Division or Operations teams at JdV by Hyatt on LinkedIn; use ice breakers like complimenting their recent hotel initiatives, asking about the company culture, or inquiring about what qualities make a successful Operations Manager at JdV.
Optimize your resume for ATS by incorporating keywords from the job description such as 'front office operations,' 'staff training,' 'guest services,' 'labor cost plans,' 'Hyatt Service Standards,' and 'scheduling' to ensure your resume passes initial automated screenings.
Leverage Jennie Johnson’s Power Apply feature to automate tailored applications, identify multiple application portals, and find LinkedIn connections in the relevant division, allowing you to focus your time on preparing for interviews and networking effectively.
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