Job summary
Job post source
This job is directly from TCA Health Inc.- NFP
Job overview
The Patient Service Representative at TCA Health is responsible for managing patient information, scheduling appointments, and ensuring efficient front desk operations, contributing to the quality care provided to underserved communities.
Responsibilities and impact
Daily tasks include greeting patients, processing documentation, verifying insurance, scheduling appointments, collecting payments, and maintaining confidentiality while providing excellent customer service.
Compensation and benefits
Eligible full-time employees receive comprehensive benefits including medical, dental, vision insurance, life insurance, 401k with employer match, PTO, and paid holidays.
Experience and skills
Candidates must have a High School Diploma/GED, at least one year of customer service and medical billing experience, with knowledge of Health Pro and GE Centricity preferred.
Work environment and culture
TCA Health promotes a culture of service and commitment, emphasizing compassion, accountability, respect, excellence, and stewardship.
Company information
TCA Health has been serving Chicago's underserved communities for over 50 years, providing primary care, dental, and behavioral health services as a Federally Qualified Health Center.
Company overview
TCA Health Inc.- NFP is a non-profit organization dedicated to providing comprehensive healthcare services to underserved communities. They generate revenue through government funding, grants, and donations, enabling them to offer medical, dental, and behavioral health services on a sliding fee scale. Established in 1970, TCA Health has a rich history of community engagement and advocacy, focusing on improving health outcomes and reducing disparities. Their commitment to accessible healthcare makes them a vital resource in the areas they serve.
How to land this job
Position your resume to showcase your customer service experience and ability to handle patient interactions professionally, as these are key aspects of the Patient Service Representative role at TCA Health Inc.- NFP.
Highlight your familiarity with medical billing and any experience with patient data management systems like Health Pro or GE Centricity, as this knowledge is preferred.
Apply through TCA Health's corporate website and LinkedIn, as well as other job boards to maximize your chances of being noticed for this position.
Connect with current employees in the patient services division on LinkedIn to gather insights about the role and company culture; a good ice breaker could be discussing TCA Health’s commitment to community service or asking about their experiences working there.
Ensure your resume is optimized for ATS by incorporating relevant keywords from the job description, such as 'customer service', 'medical billing', and 'patient interaction', to improve your chances of passing initial screenings.
Consider utilizing Jennie Johnson's Power Apply feature to simplify your application process, allowing you to focus your efforts on networking and preparing for interviews.
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