Job summary
Job post source
This job is directly from Natera
Job overview
The Patient Coordinator at Natera supports the Women's Health product lines by managing patient relationships and ensuring timely testing, playing a key role in revenue growth and market development.
Responsibilities and impact
The Patient Coordinator collaborates with sales and patient teams to support customers, coordinate logistics, manage patient data, handle PHI, and use business tools like Salesforce to nurture patient relationships and schedule testing.
Compensation and benefits
The pay range is $1 - $1 USD with actual compensation based on skills and experience; benefits include medical, dental, vision, life and disability insurance, free testing for employees and families, fertility care, parental leave, 401k, commuter benefits, and an employee referral program.
Experience and skills
Requires at least 2 years of call center and sales experience, preferably with a background in medical or biological sciences, plus strong communication, organizational, and technical skills including MS Excel.
Work environment and culture
Natera values diversity and inclusion and offers a supportive environment with comprehensive benefits and employee programs.
Company information
Natera is a global leader in cell-free DNA testing focused on oncology, women’s health, and organ health, known for innovative testing solutions and a commitment to employee well-being.
Team overview
The Patient Coordinator works closely with the Women's Health Team and collaborates with Inside Sales and Patient Experience Teams.
Unique job features
The role involves handling sensitive PHI data, requires HIPAA and security training, and offers unique benefits like free testing for employees and fertility care.
Company overview
Natera is a global leader in cell-free DNA testing, specializing in genetic testing and diagnostics. They make money by offering a range of services including non-invasive prenatal testing (NIPT), cancer diagnostics, and organ transplant rejection monitoring. Founded in 2004, Natera has pioneered advancements in the field of genetic testing, and their flagship product, Panorama, is widely recognized for its accuracy in prenatal screening. The company continues to innovate, leveraging advanced bioinformatics and molecular technology to provide actionable insights for personalized healthcare.
How to land this job
Tailor your resume to highlight your call center experience, especially inbound and outbound roles, and emphasize your sales achievements relevant to patient coordination and relationship building at Natera.
Showcase your ability to collaborate cross-functionally with sales and patient experience teams, as well as your skills in managing business tools like Salesforce and QlikView, which are critical for this role.
Apply through multiple platforms including Natera’s corporate careers page and LinkedIn to maximize your application’s visibility and ensure you don’t miss any openings or updates.
Connect with current employees in Natera’s Women’s Health or Patient Experience teams on LinkedIn; use ice breakers such as commenting on Natera’s innovations in women’s health or asking about their experiences working with patient advocacy.
Optimize your resume for ATS by incorporating keywords from the job description like 'patient advocate,' 'HIPAA compliance,' 'sales experience,' 'customer support,' and 'data analysis' to pass automated screenings effectively.
Leverage Jennie Johnson’s Power Apply feature to automate tailored applications across multiple channels and identify LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking effectively.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.