Virginia Department of Veterans Services

Lead IT Engineer

RICHMOND, VAPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from Virginia Department of Veterans Services

  • Job overview

    The Lead IT Engineer will support IT operations at Sitter & Barfoot Veterans Care Center, ensuring compliance with IT policies and providing technical support.

  • Responsibilities and impact

    Daily responsibilities include resolving IT issues, managing network configurations, tracking support activities, and participating in special projects.

  • Compensation and benefits

    Salary is based on experience, with benefits including reasonable accommodations for disabilities and compliance with health regulations.

  • Experience and skills

    Candidates must have a high school diploma and 8 years of IT support experience, with proficiency in network management and Microsoft Excel.

  • Career development

    Opportunities for professional growth may include special projects and potential advancement within the IT department.

  • Work environment and culture

    The organization promotes inclusion and encourages applications from diverse backgrounds, including veterans and individuals with disabilities.

  • Company information

    The Virginia Department of Veterans Services provides care and support to veterans, focusing on compliance with state and federal regulations.

  • Team overview

    The candidate will work closely with the IT team, reporting to the Director of IT Infrastructure and managing contracted engineers.

  • Job location and travel

    The position is located at Sitter-Barfoot Veterans Care Center in Virginia, with occasional travel to satellite offices.

  • Application process

    Applicants must submit their application online, with confirmation of receipt provided upon submission.

  • Unique job features

    The role includes unique responsibilities such as acting as a local security officer and ensuring compliance with IT policies.

Company overview

The Virginia Department of Veterans Services (DVS) is dedicated to serving Virginia's veteran community by providing a range of services including healthcare, education, employment assistance, and benefits advocacy. The department generates revenue primarily through state funding and federal grants, ensuring veterans receive the support they need. Established in 2003, DVS has a rich history of evolving programs to meet the changing needs of veterans, including the establishment of veterans care centers and the Virginia Values Veterans (V3) Program, which focuses on employment opportunities for veterans.

How to land this job

  • Position your resume to showcase your extensive experience in IT service desk and network support, emphasizing your ability to resolve complex technical issues and manage IT assets effectively.

  • Highlight your proficiency in setting up, configuring, and troubleshooting networks, hardware, and software, as well as your experience with Microsoft Excel and MS Office 365, which are critical for this role.

  • Apply through various channels, including the Virginia Department of Veterans Services corporate site and LinkedIn, to maximize your chances of being noticed for the Lead IT Engineer position.

  • Connect with professionals in the IT division of the Virginia Department of Veterans Services on LinkedIn to gain insights and inquire about the position; consider ice breakers like discussing recent IT projects or expressing interest in their efforts to enhance IT operations.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'IT Service Desk', 'network support', 'Microsoft Excel', and 'security compliance' to ensure it passes initial screenings.

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