Job summary
Job post source
This job is directly from NCR Voyix
Job overview
The Field Service Technician II role at NCR Voyix involves providing top-notch service to customers by installing, maintaining, and repairing electromechanical equipment, contributing to the company's mission of enhancing customer experiences.
Responsibilities and impact
Daily responsibilities include performing customer installations, maintenance, and service calls for equipment like ATMs and self-checkout systems, while managing network faults and configurations.
Compensation and benefits
The salary range for this position is $46,400.00 - $69,600.00, with benefits including medical, dental, vision insurance, paid vacation, and a 401K retirement plan.
Experience and skills
Candidates should have 1-3 years of related experience, familiarity with servers and imaging software, and certifications such as A+ and CompTIA N+. A high school diploma or GED is required, with an associate degree preferred.
Career development
NCR Voyix emphasizes professional growth through formal training, mentorship, and a learning community that encourages exploration and skill enhancement.
Work environment and culture
The company fosters a diverse and inclusive environment, valuing contributions from all employees and promoting a sense of belonging.
Company information
NCR Voyix is a leading provider of digital commerce solutions, with a history of nearly 140 years in consumer transaction technologies, serving major retailers, restaurants, and financial institutions globally.
Team overview
The specific team dynamics are not detailed, but the role involves collaboration with a diverse group of technicians and mentors across territories.
Job location and travel
This position is located in Brooklyn/Queens, NY, and may require travel and rotating shifts.
Application process
Candidates are encouraged to apply directly through the NCR Voyix website, ensuring they only respond to emails from the @ncrvoyix.com domain.
Unique job features
This role is distinguished by its direct impact on customer satisfaction and operational excellence, with opportunities to work with cutting-edge technology in the commerce sector.
Company overview
NCR Voyix is a leading global technology company specializing in software, hardware, and services for the financial, retail, and hospitality industries. They generate revenue through the sale of point-of-sale systems, ATMs, self-service kiosks, and comprehensive software solutions that enhance customer experiences and operational efficiency. Founded in 1884 as National Cash Register, the company has a rich history of innovation, including the development of the first mechanical cash register. Today, NCR Voyix continues to drive digital transformation with cutting-edge technologies and a strong focus on customer-centric solutions.
How to land this job
Position your resume to showcase your technical skills and experience in providing field service support, emphasizing your ability to service electromechanical equipment like ATMs and self-checkout systems.
Highlight your familiarity with large servers, mainframe computers, and relevant certifications such as A+ and N+, as these are crucial for the Field Service Technician II role.
Apply through various platforms including the NCR Voyix corporate site and LinkedIn to maximize your exposure and application chances.
Connect with professionals in NCR Voyix's field services division on LinkedIn, using ice breakers like asking about their experiences with training programs or expressing interest in their service initiatives.
Optimize your resume for ATS by incorporating keywords from the job description, such as 'field service,' 'electromechanical,' and 'customer installation,' to enhance visibility during the screening process.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, ensuring your resume is tailored for the role and identifies networking opportunities within NCR Voyix.
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