Job summary
Job post source
This job is directly from ODP Business Solutions
Job overview
The Digital Experience Manager - eCommerce at ODP Business Solutions focuses on optimizing customer experience and website merchandising to increase conversion and improve user engagement on their eCommerce platforms.
Responsibilities and impact
The role involves analyzing customer behavior using tools like Google Analytics and collaborating with marketing, product, and technology teams to optimize category performance, support product launches, and align digital marketing efforts with website experiences.
Compensation and benefits
The salary range is $90,000 to $115,000 per year, with compliance to local minimum wages, plus a benefits package including 401(k), incentive programs, and opportunities for growth within the company.
Experience and skills
Requires a Bachelor's degree or equivalent experience in related fields, 5 years of experience in eCommerce, merchandising, and on-site search, proficiency with Adobe Target, AEM, Google Analytics, and certifications like Adobe Certified Expert and Google Analytics Certification are preferred.
Career development
The company offers plenty of opportunities to move and grow within the organization, supported by incentive programs and a competitive benefits package.
Work environment and culture
ODP Business Solutions promotes a collaborative and inclusive work environment with a commitment to equal employment opportunities and compliance with fair chance hiring laws.
Company information
The ODP Corporation is a leading B2B provider with an omnichannel presence including Office Depot and OfficeMax retail stores, focusing on empowering businesses and consumers through integrated distribution and sales platforms.
Job location and travel
The position is remote but requires candidates near Boca Raton, Itasca, or Austin to work in-office at least two days per week.
Application process
Applicants should click the Apply Now button and follow instructions, with the posting open for a minimum of 3 days until the position is filled.
Unique job features
The job offers the use of advanced analytics and merchandising tools, involvement in high-impact product launches, and the chance to work cross-functionally with multiple teams to drive eCommerce success.
Company overview
ODP Business Solutions, a division of The ODP Corporation, specializes in providing business services, products, and digital workplace solutions. They generate revenue through a diverse portfolio that includes office supplies, technology products, furniture, and business services such as printing and document management. The company has evolved from its origins as Office Depot, adapting to the changing needs of modern businesses by expanding its digital and service offerings. Understanding their commitment to innovation and customer-centric solutions is crucial for any potential candidate.
How to land this job
Tailor your resume to emphasize your expertise in eCommerce category management, focusing on optimizing customer experience and website merchandising to increase conversion rates on digital storefronts.
Highlight your proficiency with key analytics and digital tools such as Google Analytics, Adobe Target, AEM, and familiarity with platforms like Bloomreach and VTEX, as these are critical for analyzing and improving category performance.
Apply through multiple channels including the ODP Business Solutions corporate careers site and LinkedIn to maximize your chances of being seen by recruiters and hiring managers.
Leverage LinkedIn to connect with current employees in the eCommerce or digital experience teams at ODP Business Solutions; when reaching out, use ice breakers like commenting on recent product launches, expressing enthusiasm for their digital innovation efforts, or asking about the impact of category optimization on customer satisfaction.
Optimize your resume for ATS by integrating keywords directly from the job description such as 'category optimization,' 'Google Analytics 4,' 'Adobe Experience Manager,' 'on-site merchandising,' and 'eCommerce conversion metrics' to ensure your resume passes initial screening algorithms.
Consider using Jennie Johnson's Power Apply feature to automate tailoring your resume, applying through multiple portals, and identifying LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking effectively.
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