Job summary
Job post source
This job is directly from WM
Job overview
The Operations Manager at WM is responsible for onboarding, developing, coaching, mentoring, and managing the performance of frontline drivers and helpers, playing a key role in maintaining safety and operational excellence.
Responsibilities and impact
The role involves daily interaction with frontline employees for onboarding and development, conducting root cause investigations for incidents, maintaining regulatory documentation, auditing route operations, and visiting customer sites to resolve safety issues.
Compensation and benefits
WM offers a competitive total compensation package including medical, dental, vision, life insurance, short term disability, stock purchase plan, 401K match, paid vacation, holidays, and personal days, with benefits varying by site.
Experience and skills
Required qualifications include an Associate's Degree or equivalent experience, completion of WM Operations Manager Trainee program, valid driver's license, and legal work eligibility; preferred qualifications are not specified.
Work environment and culture
WM emphasizes a People First culture with a focus on safety, sustainability, and community care, fostering a proud, caring, and resilient team environment.
Company information
WM is North America's largest waste management and environmental solutions provider, known for its extensive recycling, disposal, and renewable energy initiatives, headquartered in Houston, Texas.
Team overview
The candidate will join WM Leaders who are integral to the People First culture, supporting sustainability and environmental solutions.
Job location and travel
The job operates in a mix of office and field environments, requiring use of standard office equipment and some travel, with no specific location details provided.
Application process
Applicants are encouraged to apply via the provided link; accommodations are available during the selection process, and a REAL ID or TSA-approved alternative may be required for travel or federal property access.
Unique job features
The role uniquely combines field presence with leadership in safety and operational management, supporting WM's sustainability goals and extensive natural gas truck fleet.
Company overview
WM, formerly known as Waste Management, Inc., is a leading provider of comprehensive waste management environmental services in North America. They specialize in the collection, transfer, recycling, and disposal of waste, serving residential, commercial, industrial, and municipal customers. WM generates revenue through waste collection fees, recycling services, and landfill operations. Founded in 1968, the company has a significant history of growth and acquisitions, positioning itself as a key player in sustainable waste solutions and environmental stewardship.
How to land this job
Tailor your resume to emphasize experience in onboarding, coaching, mentoring, and performance management of frontline employees, highlighting your ability to build positive relationships and lead in field environments as described in the WM Operations Manager role.
Highlight your skills in conducting root cause investigations, maintaining regulatory compliance, and managing safety protocols, as these are critical responsibilities for this position.
Apply through multiple channels including WM's corporate career site and LinkedIn to maximize your application visibility and increase your chances of being noticed by recruiters.
Connect with current WM Operations Managers or leaders on LinkedIn within the relevant division; use ice breakers such as commenting on WM's commitment to sustainability or asking about their experience with the Operations Manager Trainee program to start meaningful conversations.
Optimize your resume for ATS by incorporating keywords from the job description like 'onboarding,' 'performance management,' 'root cause investigations,' 'safety practices,' and 'regulatory compliance' to ensure your resume passes automated screenings effectively.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application channels, and find LinkedIn contacts for networking, allowing you to focus your time on preparing for interviews and refining your professional skills.
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