Job summary
Job overview
The Remote Customer Service Representative at Annuity Health, LLC is responsible for contacting patients to collect payments for medical bills, playing a crucial role in account receivables.
Responsibilities and impact
Daily tasks include contacting patients to negotiate payments, providing exceptional service, documenting interactions, and ensuring compliance with policies while meeting established goals.
Experience and skills
Candidates should have customer service experience, preferably in medical billing or healthcare revenue cycles, along with basic computer skills and a high school diploma or GED.
Company information
Annuity Health, LLC specializes in medical billing and revenue cycle management, focusing on patient payment collection for healthcare providers.
Job location and travel
This position is remote, allowing for flexibility in work location.
Company overview
Annuity Health, LLC specializes in providing revenue cycle management services to healthcare providers, focusing on optimizing billing, collections, and financial operations. They generate revenue by offering comprehensive solutions that streamline administrative processes, reduce costs, and improve cash flow for medical practices and hospitals. Founded with the mission to enhance financial performance in the healthcare sector, Annuity Health has established itself as a key player by leveraging advanced technology and industry expertise to deliver customized services that meet the unique needs of their clients.
How to land this job
Tailor your resume to highlight your customer service experience and any relevant medical billing or healthcare revenue cycle knowledge, as these are key components for the Remote Customer Service Representative role at Annuity Health, LLC.
Emphasize your communication skills, ability to negotiate payments, and proficiency with technology, as these attributes are essential for success in a fast-paced call center environment.
Apply through multiple channels including Annuity Health, LLC's corporate site and LinkedIn to maximize your visibility for this position.
Connect with individuals in the customer service or healthcare divisions at Annuity Health, LLC on LinkedIn, and consider ice breakers like asking about their experience with the company or expressing interest in the challenges they face in patient interactions.
Optimize your resume for ATS systems by incorporating specific keywords from the job description such as 'customer service,' 'medical billing,' and 'negotiation' to improve your chances of passing initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your job application process by tailoring your resume, identifying the best application channels, and finding relevant LinkedIn connections, allowing you to focus your time on other aspects of your job search.
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