NYS Office of Temporary & Disability Assistance

Fair Hearings Specialist 1 Spanish Language (NY HELPS)

ALBANY, NYPosted 30+ days ago

Job summary

  • Job post source

    This job is directly from NYS Office of Temporary & Disability Assistance

  • Job overview

    The Fair Hearings Specialist 1 Spanish Language role involves managing administrative hearing processes and providing information and support to clients and agency staff, impacting fair hearing operations within the NYS Office of Temporary & Disability Assistance.

  • Responsibilities and impact

    The specialist will handle hearing scheduling, process hearing requests, provide information on procedures, manage hearing workflows, respond to inquiries, draft correspondence, screen emergency hearings, update relevant systems, and assist supervisors with procedures and reports.

  • Experience and skills

    Candidates need four years of paraprofessional or professional experience in social services or related programs, with college education or legal assistant qualifications substituting for experience; Spanish proficiency is required for communication and translation duties.

  • Work environment and culture

    The agency promotes a diverse workforce representing various cultures and backgrounds, encouraging applications from underrepresented groups including BIPOC, LGBTQIA+, women, people with disabilities, and veterans.

  • Company information

    The NYS Office of Temporary & Disability Assistance administers social services programs and supports fair hearing processes for clients in New York State.

  • Application process

    Applicants must send a cover letter and resume to jobpostings@otda.ny.gov referencing posting #25-088 without using the vacancy ID number.

  • Unique job features

    The position is part of the NY HELPS program allowing non-competitive appointment with future conversion to competitive status, and requires Spanish language proficiency to serve Spanish-speaking clients effectively.

Company overview

The New York State Office of Temporary and Disability Assistance (OTDA) is a government agency responsible for overseeing programs that provide temporary financial assistance and support to eligible New Yorkers. They manage initiatives like the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), and the Home Energy Assistance Program (HEAP), among others. The agency's primary goal is to enhance the economic security and well-being of individuals and families in need. OTDA generates revenue through state and federal funding, which is allocated to support its various programs and services. Understanding the agency's role in public assistance and its impact on community welfare is crucial for potential candidates.

How to land this job

  • Tailor your resume to highlight your experience providing services to diverse populations, especially Spanish-speaking clients, and your knowledge of administrative hearing procedures and social services programs.

  • Emphasize your ability to manage hearing workflows, process hearing requests, and handle compliance complaints, showcasing your organizational and communication skills relevant to the Fair Hearings Specialist role.

  • Apply through multiple platforms including the NYS Office of Temporary & Disability Assistance official website, LinkedIn job postings, and any civil service portals to maximize your application visibility.

  • Connect with current employees or supervisors in the Fair Hearings or related divisions at NYS OTDA on LinkedIn; use ice breakers like commenting on their recent agency initiatives or asking how they manage hearing prioritization under federal regulations.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'Fair Hearings,' 'Spanish Language proficiency,' 'administrative hearing process,' 'Welfare Management System,' and 'client communication' to pass automated screenings.

  • Utilize Jennie Johnson's Power Apply feature to automate tailored resume submissions, identify multiple application channels, and find relevant LinkedIn contacts, allowing you to focus more on preparing for interviews and networking.

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