Job summary
Job post source
This job is directly from GEICO
Job overview
The Commercial Coverage Damage Unit Manager at GEICO leads a team handling complex commercial claims, impacting the company's ability to manage risk and customer satisfaction.
Responsibilities and impact
The manager mentors and coaches a team, oversees processing and settling complex claims, reviews work quality, resolves coverage issues, participates in training, analyzes performance data, manages vendors, and supports departmental goals.
Compensation and benefits
The salary ranges from $126,500 to $151,500 based on experience, with comprehensive benefits including 401K with 6% match, performance incentives, tuition assistance, mental health support, fertility and adoption assistance, and workplace flexibility.
Experience and skills
Requires 2+ years of trucking claims managerial experience, ability to obtain necessary insurance licenses, strong communication, organizational, multitasking skills, and ability to work in Dallas office; preferred skills include ownership mindset, adaptability, empowerment, partnership building, and data-driven decision making.
Career development
GEICO offers personalized development programs, industry-leading training, certification assistance, career mentorship, and coaching to support growth and career advancement.
Work environment and culture
GEICO promotes an inclusive, supportive culture valuing integrity, action, diversity, and belonging, with employee engagement and recognition programs fostering a positive work environment.
Company information
GEICO is a major insurance company known for innovation and customer service, operating in a $300 billion commercial insurance market, committed to protecting customers and evolving to meet their needs.
Team overview
The manager leads a team of commercial claims associates and supervisors focused on complex coverage and damage claims in trucking and cargo sectors.
Job location and travel
This is an in-office role located in Dallas, TX, with some flexibility for remote work up to four weeks per year through the GEICO Flex program.
Unique job features
The role involves managing complex, non-injury commercial claims with a focus on trucking and cargo, offering leadership over a specialized team and involvement in vendor management and procedural improvements.
Company overview
GEICO, or the Government Employees Insurance Company, is a prominent American auto insurance provider known for its competitive rates and extensive advertising campaigns. Founded in 1936 by Leo Goodwin Sr. and his wife Lillian, GEICO initially targeted government employees and military personnel but has since expanded to the general public. The company generates revenue primarily through selling various insurance products, including auto, homeowners, renters, and life insurance. Acquired by Berkshire Hathaway in 1996, GEICO has grown to become the second-largest auto insurer in the United States, renowned for its customer service and innovative online and mobile platforms.
How to land this job
Position your resume to highlight leadership in managing commercial claims teams, especially your experience with trucking claims and complex coverage damage claims, reflecting GEICO's specific needs.
Emphasize your skills in mentoring, coaching, and developing teams, as well as your ability to handle dispute resolution, technical guidance, and vendor management to demonstrate alignment with the managerial responsibilities.
Apply through multiple platforms including GEICO's official career site and LinkedIn to maximize your visibility and access to the role.
Connect on LinkedIn with current GEICO Commercial Claims or Damage Unit managers, using ice breakers like commenting on recent company innovations or asking about team culture and leadership challenges to start meaningful conversations.
Optimize your resume for ATS by incorporating keywords such as 'commercial claims management,' 'trucking claims,' 'team leadership,' 'coverage and liability claims,' and 'data-driven decision making' to pass initial screenings effectively.
Leverage Jennie Johnson's Power Apply feature to automate applying across multiple sites, tailor your resume with relevant keywords, and identify LinkedIn contacts for networking, allowing you to focus your energy on interview preparation and skill enhancement.
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