Job summary
Job post source
This job is from a recruiting firm hiring for a separate company
Job overview
The position is for a Senior Communications Specialist focused on managing communications with law firms and claimants while providing excellent customer service and maintaining claims data integrity.
Responsibilities and impact
Daily tasks include handling communications, acting as a brand ambassador, providing customer service, recording notes, reviewing claims, and preparing correspondence.
Experience and skills
Candidates should have a Bachelor's degree, prior law firm experience or a Paralegal Certificate, and 2+ years of customer service experience, along with strong communication skills and MS Office proficiency.
Company information
Trustpoint.One assists clients in hiring for legal and professional roles, focusing on providing equal employment opportunities.
Job location and travel
The position is hybrid and candidates must live and work in the Greater Richmond, VA area.
Application process
Interested candidates should submit their resume to jj.yapp@trustpoint.one for immediate consideration.
Unique job features
The role is a 3 month contract-to-hire position with a standard work schedule of 8:30am – 5pm, Monday to Friday.
Company overview
Trustpoint.One is a leading provider of comprehensive legal solutions, specializing in eDiscovery, managed review, court reporting, translations, and legal staffing. They generate revenue by offering these services to law firms, corporations, and government agencies, ensuring efficient and effective legal processes. Founded in 2017, Trustpoint.One has rapidly grown through strategic acquisitions and a commitment to leveraging technology to enhance legal workflows, making them a key player in the legal services industry.
How to land this job
Position your resume to showcase your strong verbal and written communication skills, as well as your ability to manage professional correspondence with law firms and clients, which is crucial for the Senior Communications Specialist role at Trustpoint.One.
Emphasize your experience in customer service, attention to detail, and proficiency in MS Office Suite, particularly Excel, as these are key qualifications outlined in the job description.
Apply through multiple platforms such as Trustpoint.One's corporate site, job boards, and LinkedIn to maximize your visibility and chances of landing the role.
Engage with professionals in the communications or legal divisions at Trustpoint.One on LinkedIn, and consider ice breakers like asking about their experiences in the role or expressing your enthusiasm for the company's mission and values.
Optimize your resume for ATS systems by including relevant keywords from the job description, such as 'customer service', 'communications', and 'document review', to enhance your chances of passing initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored, and that you effectively network with potential contacts at Trustpoint.One.
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