Job summary
Job post source
This job is directly from Hyatt but the employer at the hotel location may be a third-party management company.
Job overview
The General Manager at Hyatt leads hotel operations to maximize profits and guest satisfaction, playing a key leadership role in driving operational success.
Responsibilities and impact
The General Manager leads and mentors the team, ensures high guest satisfaction, manages financial performance, oversees hotel operations, and fosters employee development.
Compensation and benefits
Benefits include medical, dental, and vision insurance, paid time off, 401k match, life insurance, travel discounts, commuter benefits, bonuses, wellness programs, educational support, and technology reimbursements.
Experience and skills
Requires an Associate or Bachelor's degree in Business, Hospitality, or related field and previous hotel management experience.
Career development
Growth opportunities include advancement to Area General Manager, Regional Director of Operations, and Vice President of Operations.
Work environment and culture
The culture emphasizes collaboration, innovation, accountability, service excellence, and continuous learning with physical work demands and occasional travel.
Company information
Hyatt is a global hospitality company focused on guest satisfaction and operational excellence, with values centered on people, service, and excellence.
Team overview
The role involves leading a diverse team across front office, housekeeping, and maintenance departments to ensure seamless operations.
Job location and travel
The position is at a hotel location where Hyatt is not the direct employer; employment may be through a third-party management company; occasional travel is required.
Unique job features
The job requires physical activity such as standing, walking, lifting, and occasional travel, with a strong focus on leadership and operational excellence in hospitality.
Company overview
Hyatt Hotels Corporation is a global hospitality company that manages and franchises luxury and business hotels, resorts, and vacation properties. They generate revenue through room bookings, food and beverage services, event hosting, and loyalty programs. Founded in 1957 by Jay Pritzker, Hyatt has grown to encompass over 1,000 properties in more than 60 countries. The company is known for its commitment to high-quality service and innovative guest experiences.
How to land this job
Tailor your resume to emphasize leadership skills, hotel management experience, and your ability to drive guest satisfaction and financial performance, as these are core to the General Manager role at Hyatt.
Highlight specific achievements in team mentorship, operational excellence, and revenue optimization to align with Hyatt’s focus on leadership, guest experience, and financial results.
Apply through multiple channels including Hyatt’s corporate careers site, LinkedIn, and other hospitality job boards to maximize your application reach.
Connect with current Hyatt General Managers or regional operations leaders on LinkedIn, using ice breakers like commenting on recent Hyatt initiatives, asking about their leadership approach, or expressing enthusiasm for Hyatt’s culture of innovation and accountability.
Optimize your resume for ATS by incorporating keywords from the job description such as 'hotel operations,' 'guest satisfaction,' 'financial performance,' 'team leadership,' and 'operational excellence' to ensure it passes automated screenings.
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