Job summary
Job post source
This job is directly from Pacers Sports & Entertainment
Job overview
The Salesforce CRM Manager will oversee Salesforce operations, enhance user adoption, and drive efficiencies across departments, contributing to the overall success of Pacers Sports & Entertainment.
Responsibilities and impact
Daily tasks include managing Salesforce activities, creating sales campaigns, providing user training, and ensuring data hygiene, all aimed at improving operational efficiency and revenue.
Experience and skills
Candidates should have a Bachelor's degree, at least 3 years of Salesforce admin experience, proven leadership skills, and proficiency in Salesforce Sales and Service Cloud.
Work environment and culture
Pacers Sports & Entertainment values inclusivity, excellence, and community impact, fostering a culture of teamwork and respect.
Company information
Pacers Sports & Entertainment is the home of the Indiana Pacers and Fever, focusing on delivering exceptional sports and entertainment experiences while positively impacting the community.
Team overview
The candidate will lead and mentor a Salesforce Junior Administrator, promoting their professional growth and managing team dynamics.
Company overview
Pacers Sports & Entertainment is a premier sports and entertainment organization based in Indianapolis, Indiana. The company owns and operates the Indiana Pacers of the NBA, the Indiana Fever of the WNBA, and the Pacers Gaming esports team. Revenue is generated through ticket sales, broadcasting rights, sponsorships, and merchandise. Founded in 1967, the company has a rich history, including multiple playoff appearances and a strong community presence through various outreach programs.
How to land this job
Tailor your resume to highlight your Salesforce administration experience, focusing on your proficiency with Sales and Service Cloud, as well as your ability to implement automations and run analytics to drive revenue and efficiency.
Emphasize your leadership skills by detailing your experience in mentoring junior team members, conducting performance reviews, and facilitating training sessions, as these are essential for the Salesforce CRM Manager role.
Apply through multiple platforms, including the Pacers Sports & Entertainment corporate site and LinkedIn, to maximize your chances of being noticed for this position.
Connect with professionals in the CRM or Salesforce divisions at Pacers Sports & Entertainment on LinkedIn to gather insights about the role, using ice breakers like discussing recent Salesforce innovations or asking about their experiences with CRM strategies.
Optimize your resume for applicant tracking systems (ATS) by incorporating keywords from the job description, such as 'Salesforce', 'CRM automations', 'data hygiene', and 'customer segmentation', to improve your chances of passing initial screenings.
Consider utilizing Jennie Johnson's Power Apply feature, which can streamline your application process by tailoring your resume, identifying the best application channels, and suggesting LinkedIn connections to network with, allowing you to focus on other aspects of your job search.
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