Fair Hearings Specialist 1 (NY HELPS)
NEW YORK, NYPosted a month ago
Job summary
Job post source
This job is directly from NYS Office of Temporary & Disability Assistance
Job overview
The Fair Hearings Specialist 1 (NY HELPS) role involves managing administrative hearing processes and providing information and support related to social services hearings within the NYS Office of Temporary & Disability Assistance.
Responsibilities and impact
The specialist will provide hearing procedure information, process hearing requests, schedule and prioritize hearings, handle inquiries, determine aid continuation, draft correspondence, screen emergency hearings, update relevant systems, notify parties of hearings, handle compliance complaints, gather data, and assist in preparing procedures.
Experience and skills
Candidates need four years of paraprofessional or professional experience in social services or related program administration, with substitutions allowed for relevant college education or legal assistant/paralegal qualifications; eligibility for 55 b/c appointment or lateral transfer is also noted.
Career development
Employees hired under NY HELPS will convert to competitive status within one year, gaining full competitive class rights and promotion examination eligibility.
Work environment and culture
The agency promotes diversity and inclusion, encouraging applications from diverse backgrounds including BIPOC, LGBTQIA+, women, people with disabilities, and veterans; telecommuting up to 50% may be available.
Company information
The NYS Office of Temporary & Disability Assistance administers social services programs and supports individuals in need across New York State.
Job location and travel
The position is based in New York State with telecommuting options up to 50% as per agency policy.
Application process
Applicants should send a cover letter and resume to jobpostings@otda.ny.gov referencing posting #25-087 and must detail how they meet minimum qualifications; non-specific submissions may be disqualified.
Unique job features
The role is part of the NY HELPS program allowing non-competitive appointment with future conversion to competitive status, and involves working with multiple state systems and managing a variety of hearing types.
Company overview
The New York State Office of Temporary and Disability Assistance (OTDA) is a government agency responsible for overseeing programs that provide temporary financial assistance and support to eligible New Yorkers. They manage initiatives like the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), and the Home Energy Assistance Program (HEAP), among others. The agency's primary goal is to enhance the economic security and well-being of individuals and families in need. OTDA generates revenue through state and federal funding, which is allocated to support its various programs and services. Understanding the agency's role in public assistance and its impact on community welfare is crucial for potential candidates.
How to land this job
Position your resume to clearly demonstrate your experience or education related to social services, legal assistance, or administrative hearing procedures, emphasizing familiarity with state and federal regulations.
Highlight skills in managing hearing processes, scheduling, client communication, and data analysis using relevant systems like Fair Hearing Information System and Welfare Management System.
Apply through multiple platforms including the NYS Office of Temporary & Disability Assistance official job portal, LinkedIn, and other job boards where the position is posted to maximize your visibility.
Connect on LinkedIn with current employees or supervisors in the Fair Hearings or Administrative divisions at NYS OTDA; use ice breakers like asking about recent changes in hearing procedures or expressing interest in how the office supports telecommuting policies.
Optimize your resume for ATS by incorporating keywords such as 'administrative hearing,' 'client communication,' 'data management,' 'social services,' and specific system names mentioned in the job description.
Leverage Jennie Johnson's Power Apply feature to automate tailored resume adjustments, identify multiple application channels, and find relevant LinkedIn contacts, allowing you to focus more on preparing for interviews and networking.
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