Job summary
Job post source
This job is directly from Epiq
Job overview
The Service Specialist role involves providing administrative support to clients, including mail, copy, print, hospitality, and receptionist services, contributing to a positive client experience.
Responsibilities and impact
Daily responsibilities include managing mail services, producing copy and print projects, answering phone calls, maintaining conference rooms, and assisting with facilities services and records management.
Compensation and benefits
The compensation range is $16.75 to $22.50 per hour, with potential eligibility for an annual bonus, depending on location, skills, experience, and qualifications.
Experience and skills
Candidates must have a High School Diploma or GED, at least 1 year of customer service experience, and the ability to multitask with attention to detail; physical capabilities include lifting and moving packages.
Work environment and culture
Epiq promotes a fun and enthusiastic work environment where employees believe in their work and are encouraged to grow.
Company information
Epiq is committed to equal employment opportunity and affirmative action for minorities, women, veterans, and individuals with disabilities, ensuring a diverse workplace.
Company overview
Epiq is a global leader in legal services and technology, providing comprehensive solutions for law firms, corporations, financial institutions, and government agencies. They specialize in eDiscovery, court reporting, managed services, and business transformation solutions. Epiq generates revenue through a combination of technology-driven services and consulting, helping clients streamline legal operations and improve efficiency. Founded in 1988, Epiq has grown through strategic acquisitions and partnerships, establishing a strong presence in the legal industry. Candidates should note Epiq's commitment to innovation and its reputation for delivering high-quality, reliable services.
How to land this job
Tailor your resume to highlight your customer service experience and ability to multitask, as these are crucial for the Service Specialist role at Epiq.
Emphasize your attention to detail and professionalism in handling mail, copy, and reception services, as well as your experience in maintaining hospitality and facilities.
Apply through multiple platforms, including Epiq's corporate site and LinkedIn, to widen your reach and increase your chances of being noticed for this position.
Connect with individuals in the operations or administrative divisions at Epiq on LinkedIn to gain insights about the role and company culture; consider ice breakers like asking about their experience at Epiq or sharing your enthusiasm for the company's mission.
Optimize your resume for ATS systems by incorporating keywords from the job description such as 'customer service', 'mail services', and 'hospitality', ensuring your application is more likely to pass initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process by tailoring your resume, identifying the best application channels, and suggesting LinkedIn connections to network with, allowing you to focus more on your job search.
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