Job summary
Job post source
This job is directly from HarbourVest Partners
Job overview
The Client Service Associate at HarbourVest Partners supports institutional investors by managing client relationships and ensuring high-quality service across private markets asset management.
Responsibilities and impact
The role involves partnering with Account Managers and internal teams to respond to client inquiries, assist with client engagements, enhance client experience, and participate in team and firm projects.
Experience and skills
Candidates should have 3-5+ years of client service or operations experience, familiarity with investment concepts, strong interpersonal and communication skills, project management abilities, and a bachelor's degree or equivalent; experience in investment management, financial services, or private equity is preferred.
Career development
The position offers opportunities to develop a strong understanding of the client journey in private markets asset management and to acquire new skills in a collaborative, growth-oriented environment.
Work environment and culture
HarbourVest fosters an inclusive, collaborative, and open-door culture that values diversity, innovative thinking, mutual respect, and low turnover.
Company information
HarbourVest Partners is a global private markets asset management firm with over forty years of experience, serving institutional clients such as pensions, endowments, foundations, and sovereign wealth funds.
Team overview
The Client Service Associate will join the Client Experience team, working closely with Account Managers and cross-functional specialist teams across the firm.
Job location and travel
The position offers a hybrid work arrangement, combining remote and office work.
Unique job features
The role is distinguished by its focus on relationship management across diverse institutional clients and collaboration with multiple specialist teams within the firm.
Company overview
HarbourVest Partners is a global private markets investment firm that specializes in private equity, private credit, and real assets. They generate revenue by managing investment funds and providing advisory services to institutional clients, including pension funds, endowments, and foundations. Founded in 1982, the firm has a significant history of facilitating investments in various sectors and geographies, leveraging its extensive network and expertise to deliver strong returns. Key historical milestones include its early adoption of fund-of-funds strategies and expansion into direct co-investments and secondary markets.
How to land this job
Position your resume to highlight your client service and relationship-building skills, emphasizing your ability to manage multiple priorities and deliver high-quality responses in a fast-paced environment at HarbourVest Partners.
Focus on showcasing your familiarity with investment concepts, numerical comfort, and project management expertise, as well as your experience collaborating with cross-functional teams and supporting client account managers.
Apply through multiple channels including HarbourVest's corporate careers page, LinkedIn job postings, and reputable financial services job boards to maximize your chances of being noticed.
Connect on LinkedIn with professionals in HarbourVest's Client Experience team or related departments; start conversations by referencing the firm's commitment to diversity and innovation or by asking about how the team enhances client engagement and service delivery.
Optimize your resume for ATS by incorporating keywords from the job description such as 'client service,' 'relationship building,' 'investment concepts,' 'project management,' and 'collaboration,' ensuring your resume passes initial automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application portals, and discover LinkedIn connections for networking, allowing you to focus your time on preparing for interviews and skill development.
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