Job summary
Job post source
This job is directly from Arthrex
Job overview
The Product Surveillance Analyst I at Arthrex supports complaint handling, adverse event reporting, and field action execution to ensure product safety and regulatory compliance.
Responsibilities and impact
The analyst will manage complaint and field action processes, communicate with vendors and regulators, resolve discrepancies, analyze complaint data, improve surveillance processes, and submit adverse event reports to regulatory bodies.
Compensation and benefits
The position offers medical, dental, vision insurance, life insurance options, 401(k) matching, annual bonus, wellness programs, tuition reimbursement, paid parental leave, and other employee benefits.
Experience and skills
Requires a Bachelor's degree with 0-1 years in a regulated industry or a high school diploma with 4 years of experience; intermediate PC and Microsoft Office skills are required, with advanced Excel preferred; strong reasoning, mathematical, and communication skills are necessary.
Career development
Opportunities include working with multi-functional teams and potential growth through process improvement and regulatory compliance roles.
Work environment and culture
Arthrex promotes a supportive work environment with accommodations for disabilities, moderate noise levels, and a general office setting, emphasizing diversity and inclusion.
Company information
Arthrex is a global medical device company specializing in orthopedic product development and medical education, focused on improving surgical outcomes.
Job location and travel
This is a remote position allowing work from home.
Unique job features
The role involves working with complaint software and ERP systems, and offers unique benefits like free onsite clinics and lunches, and a 'Trip of a Lifetime' program.
Company overview
Arthrex is a global medical device company that specializes in orthopedic products and minimally invasive surgical technology. Founded in 1981 by Reinhold Schmieding, the company has grown to become a leader in the field, providing innovative solutions for sports medicine, trauma, and orthopedic surgery. Arthrex generates revenue through the design, manufacturing, and distribution of its extensive range of medical devices and surgical instruments. With a strong commitment to medical education, Arthrex also offers comprehensive training programs for healthcare professionals to ensure the effective use of their products.
How to land this job
Tailor your resume to emphasize your experience or familiarity with complaint handling, adverse event reporting, and field action execution, as these are core responsibilities for the Product Surveillance Analyst I role at Arthrex.
Highlight your proficiency with data analysis, record review, and your ability to communicate effectively with vendors, regulators, and cross-functional teams, reflecting the collaborative and detail-oriented nature of this position.
Apply through multiple channels including Arthrex's corporate careers page and LinkedIn to maximize your application visibility and ensure you reach the right hiring managers and recruiters.
Connect with current Arthrex employees in the Product Surveillance or Regulatory Affairs divisions on LinkedIn; start conversations by referencing recent Arthrex product innovations or asking about their experience working remotely in this role to break the ice.
Optimize your resume for ATS by incorporating keywords from the job description such as 'complaint handling,' 'adverse event reporting,' 'data analysis,' 'risk-based prioritization,' and 'Microsoft Excel' to pass initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailoring your resume, identify multiple application platforms, and find relevant Arthrex contacts on LinkedIn, letting you focus your time on preparing for interviews and networking effectively.
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