Job summary
Job post source
This job is directly from Devon Energy.
Job overview
The IT Customer Support Professional at Devon Energy focuses on designing, constructing, and implementing Audio Visual (AV) technologies while providing operational support for video, audio, and control systems.
Responsibilities and impact
Daily responsibilities include documenting and maintaining AV infrastructure, troubleshooting issues, coordinating event support, and validating installation for new constructions.
Experience and skills
A bachelor's degree is preferred, with strong customer service skills, AV system knowledge, installation experience, and the ability to work in a fast-paced environment being essential.
Work environment and culture
Devon Energy emphasizes innovation, creative problem-solving, and a supportive work environment that values employee wellness and family care.
Company information
Devon Energy is a leading energy company focused on sustainable practices and innovative solutions to meet energy challenges.
Job location and travel
The position is based in the Oklahoma City office with potential travel to various field locations across North America.
Company overview
Devon Energy is a leading independent energy company engaged in the exploration, development, and production of oil, natural gas, and natural gas liquids. They generate revenue primarily through the sale of these energy resources, leveraging advanced technology and strategic acquisitions to optimize production and efficiency. Founded in 1971 and headquartered in Oklahoma City, Devon Energy has a significant presence in key U.S. oil and gas regions, including the Delaware Basin, Eagle Ford, and Anadarko Basin. The company is also known for its commitment to sustainable practices and innovation in the energy sector.
How to land this job
Tailor your resume to highlight your strong customer service skills and relevant experience with AV system technologies, installation, and support, as these are critical for the IT Customer Support Professional role at Devon Energy.
Emphasize your ability to read CAD files, create line drawings, and your experience with AV installations, including projectors and microphones, which are essential for the position.
Apply through multiple platforms, including Devon Energy's corporate site and LinkedIn, to maximize your exposure and chances of landing an interview.
Connect with current employees in the AV or IT divisions at Devon Energy on LinkedIn to gather insights about the company culture and specific expectations for the role; ice breakers could include asking about their favorite project or what they enjoy most about working at Devon.
Optimize your resume for ATS by incorporating keywords from the job description, such as 'AV system technologies,' 'customer service,' and 'troubleshooting,' to ensure your application passes initial screenings.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, helping to tailor your resume, find the best job application channels, and identify LinkedIn contacts to network with, making your job search more efficient.
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