Job summary
Job post source
This job is directly from Blackbaud
Job overview
The Senior Salesforce Business Systems Analyst at Blackbaud supports the Lead to Contract Portfolio Owner by analyzing and resolving business problems to enhance company efficiency and goal achievement.
Responsibilities and impact
The role involves designing and documenting Salesforce Sales Cloud and CPQ solutions, collaborating with developers, leading requirements gathering, conducting impact analysis, supporting UAT and deployment, and contributing to the Salesforce platform strategy.
Compensation and benefits
The starting base pay ranges from $87,700 to $114,200, with benefits including medical, dental, vision insurance, 401(k) with employer match, flexible PTO, parental leave, volunteer vacation, pet insurance, legal and identity protection, and tuition reimbursement.
Experience and skills
Candidates need 5+ years as a Salesforce Business Analyst with hands-on technical solutioning and platform configuration experience, deep knowledge of Salesforce Sales Cloud and CPQ, proficiency in Microsoft Visio and Azure DevOps, and preferred certifications like Salesforce Business Analyst or Administrator and Six Sigma Green Belt.
Career development
Blackbaud supports career development and hiring from the candidate's current location, offering growth opportunities within a remote-first, flexible work culture.
Work environment and culture
Blackbaud embraces a remote-first, flexible work culture focused on diversity, inclusion, and community belonging, with strong anti-fraud recruitment policies.
Company information
Blackbaud is a leading software company dedicated to powering social and corporate impact in nonprofit and education sectors, committed to social responsibility and individual change makers.
Team overview
The Analyst will join the Blackbaud IT Commerce team, working closely with the Lead to Contract Portfolio Owner and collaborating with developers and architects.
Job location and travel
This is a remote-first position with flexibility to work from the candidate's current location.
Application process
Applicants are directed to apply through Blackbaud's official careers page or LinkedIn, with warnings against recruitment fraud and unsolicited agency resumes.
Unique job features
The job features involvement in scalable Salesforce solutions, impact analysis, and contribution to long-term platform strategy within a socially impactful company.
Company overview
Blackbaud is a leading provider of cloud-based software solutions and services designed specifically for non-profit organizations, educational institutions, healthcare facilities, and other social good entities. The company generates revenue through subscription fees for its software products, which include fundraising, financial management, CRM, and analytics tools. Founded in 1981, Blackbaud has a rich history of innovation and has grown through strategic acquisitions, enhancing its product offerings and expanding its global footprint. The company's mission is to empower and connect organizations to increase their impact and drive social good.
How to land this job
Position your resume to highlight your 5+ years of experience as a Salesforce Business Analyst, emphasizing hands-on involvement with Salesforce Sales Cloud and CPQ configuration and solutioning to align with Blackbaud's needs.
Focus on showcasing your skills in process design, documentation, and use of tools like Microsoft Visio and Azure DevOps, as well as your ability to translate business requirements into detailed user stories and acceptance criteria.
Apply through multiple channels including Blackbaud's official careers page and LinkedIn to maximize your application visibility and ensure you follow the company's recommended application process.
Connect with current Blackbaud IT Commerce team members or Salesforce-focused professionals on LinkedIn; ice breakers could include complimenting a recent Blackbaud Salesforce initiative or asking about their experience working with scalable Salesforce solutions at Blackbaud.
Optimize your resume for ATS by incorporating keywords such as 'Salesforce Sales Cloud,' 'CPQ,' 'process mapping,' 'user stories,' 'automation,' and 'Agile methodologies' directly from the job description to pass initial screenings effectively.
Use Jennie Johnson's Power Apply feature to automate applying across all relevant platforms, tailor your resume with the right keywords, and identify LinkedIn connections to network with, saving you valuable time and increasing your chances of landing the role.
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