Job summary
Job post source
This job is from a recruiting firm hiring for a separate company, as indicated by the company name 'The Ash Group' which is known as a staffing agency and the job description style focusing on contract terms and candidate requirements.
Job overview
The Network Operations Technician role involves monitoring and maintaining broadband network systems, ensuring network reliability and supporting repair operations within the company.
Responsibilities and impact
The technician will monitor broadband networks, manage trouble tickets, coordinate repairs with field operations, provide Tier I support, document network issues, and work various shifts in a 24x7 environment to maintain network performance.
Compensation and benefits
The position offers a pay rate of $31 per hour on a W2 basis, with no mention of additional benefits or bonuses; it is a 5-month contract role with remote work in the US.
Experience and skills
Candidates should have knowledge of broadband/DSLAM network topology, basic understanding of Ethernet router/switch equipment, proficiency with Element Management Systems and Operational Support Systems, strong communication skills, and preferably industry certifications or prior NOC experience.
Work environment and culture
The role requires working in a 24x7 network operations center environment with shifts that may include evenings, nights, weekends, and holidays, emphasizing proactive problem-solving and communication.
Job location and travel
The job is remote within the US, with specified shift schedules requiring availability during evening and night hours.
Unique job features
This role is distinguished by its focus on broadband network operations with shift flexibility and the requirement to work in a high-availability 24x7 environment.
Company overview
The Ash Group is a global consulting firm specializing in providing innovative solutions in the areas of technology, engineering, and management. They generate revenue through a diverse portfolio of services including IT consulting, project management, and strategic advisory, catering to a wide range of industries such as healthcare, finance, and manufacturing. Founded in the early 2000s, the company has grown rapidly, establishing a strong reputation for delivering high-quality, client-focused results. Key milestones include significant expansions in Europe and Asia, as well as numerous industry awards for excellence in service delivery.
How to land this job
Tailor your resume to highlight your experience with Broadband and DSLAM network topology, emphasizing your ability to monitor and maintain network operations effectively.
Showcase your familiarity with network troubleshooting, ticket management, and collaboration with field operations and tech support, as these are key responsibilities.
Apply through multiple platforms including The Ash Group's official corporate site and LinkedIn to maximize your chances of being noticed for this remote W2 position.
Connect with current Network Operations personnel at The Ash Group on LinkedIn; start conversations by asking about their experience working in the Broadband NOC or mentioning interest in their shift work schedules as ice breakers.
Optimize your resume for ATS by incorporating keywords such as 'Broadband network,' 'DSLAM,' 'trouble tickets,' 'network topology,' and 'Tier I support' to ensure your application passes initial automated screenings.
Use Jennie Johnson's Power Apply feature to automate tailored applications, find all relevant job postings, and identify LinkedIn contacts, freeing up your time to prepare for interviews and deepen your industry knowledge.
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