Job summary
Job post source
This job is directly from City First Bank
Job overview
The Senior Universal Banker at City First Bank plays a key role in establishing and deepening client relationships by promoting bank products and providing quality service, impacting the bank's growth and client satisfaction.
Responsibilities and impact
The role involves opening and servicing accounts, processing teller transactions accurately, resolving basic service issues, cross-selling bank products, assisting with online banking support, and supporting branch operations including audits and cash handling.
Compensation and benefits
The position offers an hourly wage of $26 to $29 with no additional benefits explicitly mentioned in the description.
Experience and skills
Candidates must have a high school diploma or equivalent, 2+ years of experience in platform/opening/servicing/closing accounts in financial services, 4+ years of cash handling and customer service experience, knowledge of FIS Horizon and banking regulations, and strong communication and organizational skills.
Work environment and culture
City First Bank is a mission-driven CDFI focused on equitable economic development in underserved urban markets, emphasizing professionalism and compliance within a community-focused environment.
Company information
City First Bank N.A. is a Community Development Financial Institution with over $1.3 billion in assets, serving underserved urban markets with a focus on multifamily affordable housing, not-for-profit finance, and small business finance, operating in Washington DC and Los Angeles/Inglewood, CA.
Job location and travel
The job is based in City First Bank branches located in Washington DC and Los Angeles/Inglewood, CA, with a traditional branch office environment.
Unique job features
The job includes unique responsibilities like assisting with branch audits, acting as back-up vault custodian, and supporting online banking troubleshooting, distinguishing it from typical teller roles.
Company overview
City First Bank is a community-focused financial institution that provides a range of banking services including personal and business banking, loans, and financial advisory. The bank generates revenue through interest on loans, service fees, and investment income. Founded in 1998, City First Bank has a strong commitment to social impact, particularly in underserved communities, and has a history of supporting local economic development through various community programs and partnerships.
How to land this job
Position your resume to highlight your experience with teller and platform systems, especially familiarity with FIS Horizon, and your strong track record in cash handling and customer service to align with City First Bank’s Senior Universal Banker role.
Emphasize your knowledge of deposit products, banking regulations, and your ability to perform accurate transaction processing and account maintenance, showcasing your attention to detail and compliance skills.
Apply through City First Bank’s corporate careers page and LinkedIn to ensure your application is seen across multiple key platforms, increasing your chances of consideration.
Connect with current employees in the branch operations or retail banking divisions at City First Bank on LinkedIn; start conversations by complimenting their community impact work or asking about their experiences working in underserved markets to build rapport.
Optimize your resume for ATS by including keywords such as 'cash handling,' 'account opening,' 'FIS Horizon,' 'customer service,' 'banking regulations,' and 'transaction processing' to pass automated screenings effectively.
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