Job summary
Job post source
This job is directly from Didi Hirsch Mental Health Services
Job overview
The 988 Crisis Counselor at Didi Hirsch Mental Health Services provides crisis intervention and emotional support to help-seekers via telephone, contributing to the agency's mission of mental health care.
Responsibilities and impact
Daily responsibilities include offering crisis counseling, completing safety assessments, mentoring volunteers, and maintaining accurate documentation while ensuring a high response rate to calls.
Compensation and benefits
The position offers a pay rate of $24.00 per hour with an additional $3.00 overnight differential, along with benefits typical for nonprofit organizations.
Experience and skills
Candidates must have a high school diploma, be 18 or older, possess strong communication and interpersonal skills, and be adaptable to various situations, with specific knowledge in risk assessment and data collection preferred.
Career development
Opportunities for professional growth include ongoing training and mentorship, as well as potential advancement within the organization.
Work environment and culture
Didi Hirsch values equity, diversity, and inclusion, fostering a supportive environment that reflects the communities served and promotes a sense of belonging.
Company information
Founded in 1942, Didi Hirsch Mental Health Services is a nonprofit leader in mental health and crisis care, serving nearly 200,000 people annually and operating the nation's first Suicide Prevention Center.
Team overview
The team consists of over 1,000 dedicated employees and volunteers, working collaboratively to provide crisis intervention and support to the community.
Job location and travel
This is a fully remote position with a flexible schedule, requiring availability from Wednesday to Sunday.
Application process
Candidates must complete a pre-employment screening, including a background check and live scan fingerprinting, and should be prepared for a three-week training period at the start of employment.
Unique job features
This role is distinguished by its focus on crisis intervention and the opportunity to mentor volunteers, along with the unique aspect of working within the first Suicide Prevention Center in the nation.
Company overview
Didi Hirsch Mental Health Services is a nonprofit organization dedicated to providing mental health, substance use, and suicide prevention services. They generate revenue through government funding, grants, donations, and service fees. Founded in 1942, the organization has a long history of pioneering mental health care, including establishing one of the first community mental health centers in the U.S. They are known for their comprehensive programs, including crisis intervention and support for underserved communities.
How to land this job
Position your resume to showcase your crisis counseling experience, emphasizing your ability to provide emotional support and crisis intervention via phone, as these are key responsibilities for the 988 Crisis Counselor role at Didi Hirsch Mental Health Services.
Highlight your skills in safety assessment, de-escalation techniques, and documentation, as these are essential for maintaining quality assurance and efficiency in this position.
Apply through multiple channels, including the Didi Hirsch corporate site and LinkedIn, to maximize your chances of being noticed for this role.
Connect with individuals in the suicide prevention division at Didi Hirsch on LinkedIn to express your interest in the position and gather insights; you might use ice breakers like discussing their community engagement initiatives or asking about their experiences within the organization.
Ensure your resume is optimized for ATS systems by incorporating relevant keywords from the job description, such as 'crisis intervention,' 'safety planning,' and 'empathy,' which will help your application stand out during initial screenings.
Consider utilizing Jennie Johnson's Power Apply feature, which can streamline your application process by tailoring your resume, identifying the best application channels, and helping you network effectively with potential contacts at Didi Hirsch.
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