Job summary
Job post source
This job is directly from Forward Air Corporation
Job overview
The Dispatcher at Forward Air Corporation is responsible for planning, scheduling, and dispatching customer freight, ensuring timely delivery and maintaining strong relationships with Independent Contractors.
Responsibilities and impact
The Dispatcher coordinates freight shipments, communicates with drivers, monitors shipments, manages expectations, supports drivers, and collaborates with customer service to resolve issues.
Experience and skills
Candidates should be self-motivated with strong communication skills, proficiency in Microsoft Office, and a flexible schedule; transportation industry experience and dispatch/load planning skills are preferred.
Work environment and culture
Forward Air values a positive corporate image, teamwork, and a fast-paced environment focused on customer satisfaction.
Company information
Forward Air Corporation is a leading provider of ground transportation and logistics services since 1990, specializing in time-definite surface shipping and serving the North American air freight market with a broad network of facilities.
Company overview
Forward Air is a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL (less-than-truckload) market. They generate revenue through a network of expedited linehaul, final mile, intermodal drayage, and pool distribution services, catering primarily to the time-sensitive shipping needs of businesses. Founded in 1981, Forward Air has grown significantly through strategic acquisitions and expansions, establishing a reputation for reliability and efficiency in the logistics industry.
How to land this job
Position your resume to highlight your experience in freight coordination, dispatching, and scheduling, emphasizing your ability to manage timely and accurate deliveries.
Focus on your communication skills, particularly your experience supporting drivers and managing relationships with independent contractors, as well as your problem-solving abilities in a fast-paced environment.
Apply through multiple channels including Forward Air Corporation's corporate career site, LinkedIn job postings, and reputable job boards to maximize your application visibility.
Connect with employees in Forward Air's logistics or dispatch departments on LinkedIn; use ice breakers like commenting on the company’s recent ranking as one of the most trustworthy companies or asking about their experience with the company’s dispatch technology.
Optimize your resume for ATS by incorporating keywords from the job description such as 'dispatching,' 'scheduling,' 'freight coordination,' 'customer support,' 'Microsoft Office proficiency,' and 'problem-solving.'
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, find multiple application portals, and identify relevant LinkedIn contacts, allowing you to focus your time on networking and interview preparation.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.