Job summary
Job post source
This job is directly from Supernal
Job overview
The Sr. Manager, Aftermarket Sales & Services at Supernal leads the global aftersales strategy and service footprint development for aerospace products, focusing on building a world-class service organization and pay-by-the-hour programs.
Responsibilities and impact
The role involves defining aftersales strategies, designing global service footprints, developing PBH programs, managing customer support, overseeing materials and warranty management, handling technical documentation and training, financial management, and collaborating cross-functionally.
Compensation and benefits
The position offers a salary range of $185,000 to $230,000 USD plus eligibility for bonuses, with additional benefits detailed on the company's website.
Experience and skills
Candidates need a bachelor's degree in Aerospace Engineering, Business Administration, or related fields, with at least 10 years in aerospace aftersales or customer support, experience with PBH programs, service organization management, aerospace maintenance, and international service operations; strong strategic, communication, and financial management skills are preferred.
Work environment and culture
Supernal promotes a collaborative open-space workplace aligned with core values and requires on-site work five days a week, emphasizing a human-centered and responsible approach to advanced air mobility.
Company information
Supernal is an Advanced Air Mobility company developing eVTOL vehicles and a ground-to-air ecosystem focused on sustainable, safe, and reliable air transportation solutions.
Job location and travel
The job requires working on-site at Supernal's location five days a week with some travel for work.
Unique job features
This role uniquely involves leading the development of pay-by-the-hour aerospace service programs and building a comprehensive global service network in the emerging eVTOL industry.
Company overview
Supernal is an innovative company focused on advancing urban air mobility solutions. They aim to revolutionize transportation by developing electric vertical takeoff and landing (eVTOL) aircraft, which promise to reduce congestion and provide sustainable, efficient travel options. As a subsidiary of Hyundai Motor Group, Supernal leverages extensive automotive expertise and cutting-edge technology. Founded in 2020, the company is at the forefront of integrating aerial mobility into existing transportation networks, aiming to launch commercial operations by the late 2020s.
How to land this job
Position your resume to highlight your extensive experience in aftersales strategy development, global service footprint design, and Pay-by-the-Hour (PBH) program management within the aerospace industry.
Emphasize your proven ability to build and manage service organizations, expertise in customer support strategy, warranty management, and materials & spare parts inventory control as outlined in the job description.
Apply through multiple channels including Supernal's corporate careers site and LinkedIn to maximize your visibility and chances of being noticed for this role.
Connect on LinkedIn with professionals in Supernal's aftermarket sales and services division; use ice breakers such as commenting on the company's innovative approach to electric vertical take-off and landing (eVTOL) technology or expressing enthusiasm about contributing to the future of advanced air mobility.
Optimize your resume for ATS by incorporating keywords from the job description like 'aftersales strategy,' 'Pay-by-the-Hour,' 'service footprint,' 'customer support,' 'warranty management,' and 'aerospace maintenance practices' to ensure it passes automated screenings.
Leverage Jennie Johnson's Power Apply feature to automate tailored applications, identify the best application portals, and find relevant LinkedIn contacts, allowing you to focus your energy on preparing for interviews and networking.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.