Job summary
Job post source
This job is directly from EMCOR Services Mesa Energy
Job overview
The Customer Service Representative role at Mesa Energy Systems involves supporting service performance and ensuring customer satisfaction through effective communication and documentation.
Responsibilities and impact
Daily responsibilities include performing site surveys, documenting customer interactions, reporting findings to leadership, and proactively monitoring maintenance data to enhance service quality.
Compensation and benefits
The compensation range for this position is $24 - $28 per hour, along with a competitive salary and comprehensive benefits package.
Experience and skills
Candidates should have a preferred bachelor's degree and at least 2 years of customer service experience, along with advanced skills in MS Office and strong communication abilities.
Company information
Mesa Energy Systems is a subsidiary of EMCOR Group, Inc., a leading provider of mechanical and electrical construction and facilities services.
Company overview
EMCOR Services Mesa Energy is a leading provider of mechanical and electrical construction, energy infrastructure, and facilities services. They generate revenue through a comprehensive suite of services, including HVAC, plumbing, electrical, and energy solutions, catering to various sectors such as commercial, industrial, and institutional markets. The company has a rich history of delivering innovative and sustainable energy solutions, ensuring operational efficiency and cost savings for their clients. Candidates should be aware of EMCOR's commitment to safety, quality, and customer satisfaction, which are integral to their business operations and corporate culture.
How to land this job
Tailor your resume to showcase your customer service experience, emphasizing your ability to gain insights into service performance and document customer feedback accurately, as these are key responsibilities for the role at EMCOR Services Mesa Energy.
Highlight your proficiency in MS Word, Excel, Outlook, and PowerPoint, as advanced skills in these applications are essential for the position.
Apply through multiple platforms, including the EMCOR corporate site and LinkedIn, to maximize your chances of being noticed for the Customer Service Representative role.
Connect with individuals in the customer service division at EMCOR Services Mesa Energy on LinkedIn to inquire about the position; potential ice breakers could include discussing recent HVAC innovations or expressing interest in their approach to customer satisfaction.
Optimize your resume for ATS systems by incorporating relevant keywords from the job description, such as 'customer service,' 'mechanical aptitude,' and 'communication skills' to enhance your visibility during the application process.
Utilizing Jennie Johnson's Power Apply feature can streamline your application process, allowing you to focus on networking and preparing for interviews while ensuring your resume is tailored for the job.
Jennie Johnson works for you!
Here’s what we do to make sure you’re successful:
Targeted Resume Revamp:
We expertly craft your resume to navigate Applicant Tracking Systems (ATS) and showcase your qualifications, making you stand out as a top-tier candidate.
Job Description Dissection:
Unpack the job posting with expert analysis, ensuring your application hits every key requirement.
Bespoke Cover Letter:
Capture the attention of hiring managers with a personalized cover letter that highlights how your skills align perfectly with the job's needs.
Interview Mastery:
Prepare for interviews like a pro with likely questions, strategic answers, and insightful questions for you to ask, setting you apart as an informed candidate.
Direct Application Insights:
Receive tailored advice on the best places to apply, ensuring your applications are seen by the right employers.
Skills and Gaps Assessment:
Identify and close critical skills gaps to position yourself as the best-fit candidate for your ideal job.
Personalized Email Pitch:
Make a memorable first impression with an email template crafted to engage potential employers and initiate meaningful conversations.
In-depth Research Guide:
Leverage comprehensive research tools to gather effective insights on companies, industry trends, and role-specific challenges.
Detailed Company Analysis:
Gain in-depth understanding of your prospective employer, giving you the edge in applications and interviews.
Strategic Candidate Overview:
Understand your unique value and why companies would want to interview you, highlighting your background and positioning.