Job summary
Job post source
This job is directly from H&M Group
Job overview
The H&M Sales Advisor role involves providing excellent customer service and actively selling products to enhance the customer experience in-store, contributing to the store's success.
Responsibilities and impact
The Sales Advisor will welcome and guide customers, promote products and loyalty programs, maintain garment care and store presentation, support sales targets, and collaborate with the store team to ensure a clean, attractive sales environment.
Compensation and benefits
The position offers an hourly wage of $17.25 with benefits including health insurance, wellness and family support programs, a company match retirement plan, paid leave, paid time off, employee discounts across H&M Group brands, and participation in the H&M Incentive Program.
Experience and skills
Candidates should have sales experience in dynamic, collaborative environments, preferably with customer service experience in fashion or retail, and possess strong communication, creativity, motivation, flexibility, and decisiveness.
Career development
H&M provides extensive development opportunities globally, including onboarding, training, courses relevant to the role, and access to a large talent community for career growth.
Work environment and culture
H&M values diversity and inclusion, encourages employees to be themselves, supports wellbeing, and fosters a collaborative, dynamic work environment guided by seven core values.
Company information
H&M Group is a global fashion brand known for offering the latest styles and designer collaborations at affordable prices with a focus on sustainability, operating for over 75 years.
Application process
Applicants may complete an optional online assessment called Maki to evaluate skills; alternative assessment methods are available upon request, and no cover letter is required to avoid bias.
Unique job features
The role includes unique features such as using an AI-based assessment tool for candidate selection and involvement in in-store sustainability initiatives and omni-channel services.
Company overview
H&M Group is a multinational clothing retail company known for offering fashion-forward apparel and accessories at affordable prices. Founded in 1947 in Sweden, the company has expanded globally, operating numerous brands including H&M, COS, Monki, Weekday, & Other Stories, and ARKET. H&M Group generates revenue through its extensive network of physical stores and a robust online presence, catering to diverse customer segments. The company is also committed to sustainability, aiming to use 100% recycled or other sustainably sourced materials by 2030.
How to land this job
Tailor your resume to emphasize your customer service skills, fashion knowledge, and ability to engage and guide customers through the sales process at H&M Group.
Highlight your experience with retail operations such as garment care, stock replenishment, visual merchandising, and teamwork in a dynamic store environment.
Apply through multiple channels including H&M Group’s official careers page, LinkedIn, and other job boards where H&M listings appear to maximize your application visibility.
Connect with current H&M Sales Advisors or store team members on LinkedIn, initiating conversations by complimenting recent H&M campaigns or asking about their favorite fashion trends in-store as ice breakers.
Optimize your resume for ATS by including keywords from the job description such as 'customer service,' 'sales targets,' 'fashion trends,' 'garment care,' and 'team collaboration' to ensure it passes automated screenings.
Use Jennie Johnson’s Power Apply feature to automate tailored resume customization, identify multiple application channels, and find LinkedIn contacts for networking, allowing you to focus your time on preparing for interviews and skill development.
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