Job summary
Job post source
This job is directly from Hubbard Construction Company
Job overview
The Customer Service Representative role at Hubbard Construction Company supports the Mid Florida Materials Roll-Off Division by managing customer interactions and administrative tasks to ensure smooth service operations.
Responsibilities and impact
The role involves scheduling service requests, managing work orders, resolving customer issues, responding to inquiries, collaborating with team members, assisting with billing discrepancies, and performing general office duties.
Compensation and benefits
The company offers paid basic life insurance, long term disability, vacation, holiday, parental and maternity leave, an employee assistance program, voluntary medical, dental, and other insurance options, a 401(k) plan with employer match, stock purchase opportunities, discount partnerships, and health and wellness benefits including gym incentives.
Experience and skills
Preferred qualifications include a high school diploma or GED, three years of general office experience, proficiency in MS Office including Word, Excel, and PowerPoint, strong communication skills, ability to multitask and manage time, and customer service experience in a fast-paced environment.
Work environment and culture
The work environment is predominantly indoors with occasional exposure to construction-related noise, dust, and substances, reflecting a setting that values safety and professionalism with business casual attire.
Company information
Hubbard Construction Company is involved in construction projects, with a division focused on materials roll-off services, emphasizing customer service and operational efficiency.
Unique job features
The role requires handling high volumes of customer requests in a fast-paced environment and occasional collaboration with accounting, distinguishing it within the construction service sector.
Company overview
Hubbard Construction Company is a leading provider of heavy civil construction services, specializing in building and maintaining infrastructure such as highways, bridges, and airports. They generate revenue through contracts with government agencies and private sector clients, leveraging their expertise in project management, engineering, and construction. Founded in 1920, Hubbard has a rich history of delivering high-quality projects across the southeastern United States, and they are known for their commitment to safety, innovation, and sustainability in construction practices.
How to land this job
Position your resume to highlight your customer service experience, especially in fast-paced environments, and your proficiency with MS Office, particularly Excel and Word.
Emphasize your ability to multitask, prioritize, and communicate effectively both verbally and in writing, as these are key skills for managing service requests and customer inquiries at Hubbard Construction Company.
Apply through multiple platforms such as Hubbard Construction Company's corporate website and LinkedIn to maximize your chances of being noticed for the Customer Service Representative role.
Connect with current employees in the Mid Florida Materials Roll-Off Division on LinkedIn; start conversations by asking about their experience with customer service challenges or mentioning your interest in learning how they manage high volumes of requests.
Optimize your resume for ATS by including keywords from the job description like 'customer service,' 'data entry,' 'work orders,' 'MS Office,' and 'multitasking' to ensure your resume passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to automate the application process, tailor your resume for ATS, identify multiple application channels, and find relevant LinkedIn contacts, saving you time and increasing your chances at Hubbard Construction Company.
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