Job summary
Job post source
This job is directly from Artists for Humanity
Job overview
The Director of Client Services (DOCS) at Artists for Humanity leads client relationship management and business development to grow and sustain partnerships, supporting the organization's mission to empower teens through creative expression.
Responsibilities and impact
The DOCS cultivates new and existing client relationships, leads a team of client service professionals, collaborates with internal teams to align services with client needs, manages client onboarding, oversees project scopes and budgets, and ensures high-quality service delivery and financial performance.
Compensation and benefits
The position offers a salary range of $85,000 to $100,000 per year commensurate with experience, with a full-time schedule including potential for remote work two days a week with approval.
Experience and skills
Candidates need a bachelor's degree in Business Administration or related fields, at least 7 years of client services experience including 5 years in leadership, proficiency with CRM systems like Salesforce, project management tools, strong communication and negotiation skills, and a commitment to diversity and inclusion.
Career development
The role offers leadership opportunities managing teams and cross-departmental collaboration, with potential growth in strategic client management and nonprofit business development.
Work environment and culture
Artists for Humanity fosters a supportive environment focused on mentorship, diversity, equity, inclusion, and creative empowerment for teens, with a collaborative and mission-driven workplace culture.
Company information
Artists for Humanity is a nonprofit organization that employs teens in creative roles to help them develop business and artistic skills, supporting their personal and professional growth through mentorship and paid experiences.
Team overview
The DOCS reports to the Executive Director and Leadership team, managing direct reports in Project Management and Exhibitions and Curation, and works closely with Business Development, Marketing, and Studio Directors.
Job location and travel
The job is located at 100 West 2nd Street, Boston, MA 02127, with a schedule of Monday to Friday, 10am to 6pm, and potential for two remote workdays with supervisor approval.
Application process
Applicants should email a resume and cover letter to Maya Grevatt at mgrevatt@afhboston.org to apply for the position.
Unique job features
The role involves unique opportunities to work with public art organizations and influential artists, lead creative project oversight, and contribute to groundbreaking community art initiatives.
Company overview
Artists For Humanity (AFH) is a Boston-based non-profit organization that empowers urban youth through paid employment in art and design. Founded in 1991, AFH bridges economic, racial, and social divisions by providing underserved teens with the keys to self-sufficiency through paid employment in the arts. The organization generates revenue through the sale of art and design services created by the young artists, including graphic design, painting, photography, and sculpture. AFH's innovative model combines creativity with entrepreneurship, fostering both artistic and professional growth in its participants.
How to land this job
Position your resume to highlight leadership in client services within creative or nonprofit sectors, emphasizing your ability to cultivate and expand client relationships aligned with AFH's mission of youth empowerment and community impact.
Showcase experience in managing teams, driving business development, and collaborating cross-functionally with marketing, project management, and leadership to meet revenue goals and enhance client satisfaction.
Apply through multiple channels including the Artists for Humanity corporate website, LinkedIn job postings, and relevant nonprofit job boards to maximize visibility and application success.
Connect on LinkedIn with current AFH leadership, client services staff, or project managers, using ice breakers like commenting on AFH's community impact projects or asking about their experience working with teen artists and corporate partners.
Optimize your resume for ATS by incorporating keywords from the job description such as 'client relationship management,' 'business development,' 'project management,' 'nonprofit operations,' 'Salesforce,' and 'team leadership' to ensure it passes automated screenings.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications across platforms, identify and engage LinkedIn contacts in the relevant division, and optimize your resume for ATS, freeing you to focus on preparing for interviews and networking.
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