Pilot Flying J

Specialist I, Ecommerce

KNOXVILLE, TNPosted 25 days ago

Job summary

  • Job post source

    This job is directly from Pilot Flying J

  • Job overview

    The Specialist I, Ecommerce at Pilot Flying J focuses on optimizing customer journeys and enhancing digital presence across eCommerce platforms to drive business growth.

  • Responsibilities and impact

    The role involves optimizing eCommerce platforms like DoorDash and Uber Eats, supporting third-party platform launches, reporting on performance KPIs, managing menu and pricing, conducting data analysis for performance improvements, and supporting training and operational initiatives.

  • Experience and skills

    Candidates should have strong knowledge of third-party digital platforms, data analysis and reporting skills, excellent communication, and problem-solving abilities, with preferred experience in food service or retail and a bachelor's degree plus 2-3 years in data analytics.

  • Work environment and culture

    Pilot Flying J emphasizes a people-first culture with founding values centered on dedication to service and community support.

  • Company information

    Pilot Flying J is a leading network of travel centers with over 750 locations in North America, known for its extensive logistics and energy services since 1958.

  • Unique job features

    The job offers a unique opportunity to influence enterprise-wide digital initiatives and accelerate Pilot Flying J's eCommerce growth through strategic and operational contributions.

Company overview

Pilot Flying J is a leading travel center operator in North America, providing fuel, food, and other essential services to professional drivers and travelers. Founded in 1958 by James A. Haslam II, the company has grown to operate over 750 locations across the United States and Canada. They generate revenue through fuel sales, convenience store offerings, and quick-service restaurants. Notably, Pilot Flying J merged with Flying J Inc. in 2010, significantly expanding its footprint and service capabilities in the travel center industry.

How to land this job

  • Tailor your resume to emphasize your experience with eCommerce platforms, especially any work involving third-party digital partners like DoorDash or Uber Eats, highlighting your ability to optimize customer journeys and manage platform launches.

  • Showcase your skills in data analysis, KPI reporting, and insights generation, focusing on how you have driven business growth or improved operational efficiency through actionable data.

  • Apply through multiple channels including Pilot Flying J's corporate careers page, LinkedIn, and other job boards listing this position to maximize your exposure.

  • Connect with current employees in Pilot Flying J's digital, eCommerce, or operations divisions on LinkedIn; start conversations by referencing recent company initiatives in digital growth or asking about their experience working with third-party platforms.

  • Optimize your resume for ATS by incorporating keywords from the job description such as 'eCommerce platforms,' 'data analysis,' 'KPI reporting,' 'third-party digital partners,' and 'customer journey optimization' to ensure your resume passes initial screenings.

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