Job summary
Job post source
This job is directly from Carespring Health Care Management
Job overview
Carespring is seeking a Technical Support Specialist to provide hardware and software support to employees across multiple locations, ensuring efficient technical operations.
Responsibilities and impact
The role involves resolving technical issues through on-site, remote, and phone support, configuring hardware, and responding to various support requests.
Compensation and benefits
The salary ranges from $53,000 to $59,000 per year, with benefits including mileage reimbursement, flexible schedules, medical and dental insurance, paid time off, and a 401(k) company match.
Experience and skills
Candidates should have a degree in a computer-related field or three years of relevant experience, strong technical skills, excellent communication, and the ability to work independently and in teams.
Work environment and culture
Carespring emphasizes exceptional care and quality service, fostering a supportive work environment for its staff.
Company information
Carespring Health Care Management is known for its in-house team of licensed therapists, nurses, and caregivers, focusing on providing high-quality health care services.
Job location and travel
The position requires travel to multiple locations in the northern Cincinnati and Dayton area, with daily on-site support.
Company overview
Carespring Health Care Management specializes in providing skilled nursing, rehabilitation, and assisted living services across various facilities in Ohio, Kentucky, and Indiana. They generate revenue through patient care services, including short-term rehabilitation, long-term care, and specialized medical services. Founded in 1994, Carespring has grown significantly, emphasizing a patient-centered approach and quality care. The company is known for its commitment to creating a supportive environment for both patients and staff, making it a reputable employer in the healthcare industry.
How to land this job
Tailor your resume to showcase your technical aptitude and experience in providing hardware and software support, emphasizing your ability to resolve end-user technical issues effectively.
Highlight your strong customer service skills and excellent communication abilities, as these are essential for interacting with Carespring staff across multiple locations.
Make sure to include any relevant experience in desktop support and troubleshooting, particularly within a Microsoft environment, as this aligns with the job requirements.
Apply through various platforms including Carespring's corporate site and LinkedIn to maximize your visibility and chances of landing the Technical Support Specialist role.
Connect with employees in the IT division at Carespring on LinkedIn to gain insights into the role and express your interest; consider ice breakers like asking about their experience with specific technologies or sharing your enthusiasm for supporting healthcare staff.
Optimize your resume for ATS by incorporating keywords from the job description, such as 'technical support,' 'hardware,' 'software,' and 'Microsoft environment' to improve your chances of passing initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, ensuring your resume is tailored and your networking efforts are efficient, allowing you to focus on your job search.
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