Job summary
Job post source
This job is directly from Elevance Health, as indicated by the detailed company information and direct application instructions.
Job overview
The LTSS Administrative Services Coordinator Lead at Carebridge EAP/Elevance Health manages long-term service plans and supports members with chronic illnesses to optimize healthcare outcomes.
Responsibilities and impact
The role involves monitoring workflow, ensuring accurate form completion, developing policies and training materials, leading projects, performing assessments of member needs, coordinating care with clinical teams, managing non-clinical needs, and mentoring new staff.
Compensation and benefits
The position offers market-competitive total rewards including merit increases, paid holidays, PTO, incentive bonuses, medical, dental, vision, disability benefits, 401(k) with match, stock purchase plan, life insurance, wellness programs, and financial education resources.
Experience and skills
Candidates must have a BA/BS degree and at least 2 years of social work agency experience plus 5 years in service coordination with individuals having chronic illnesses or disabilities; healthcare-related degrees are preferred.
Career development
The company fosters a culture of personal and professional growth aligned with its strategic goals and values, offering opportunities to advance within the organization.
Work environment and culture
Elevance Health promotes a values-driven culture focused on community impact, associate well-being, and a hybrid workforce strategy requiring some onsite presence.
Company information
Elevance Health is a Fortune 25 healthcare company dedicated to improving lives and communities with a history of leadership in the healthcare industry.
Job location and travel
Candidates should reside in Houston or Dallas, TX, with a field-based role requiring travel to client sites and occasional office attendance.
Application process
Applicants must submit resumes directly to Elevance Health; unsolicited resumes from agencies without agreements are not accepted, and vaccination requirements apply for certain roles.
Unique job features
The role is distinguished by its field-based nature, involvement in cross-functional projects, and responsibility for both administrative coordination and member service plan management.
Company overview
Carebridge EAP (Employee Assistance Program) is a provider of comprehensive employee support services aimed at enhancing workplace well-being and productivity. The company specializes in offering counseling, work-life balance resources, and mental health support to employees and their families, while also assisting organizations in fostering a healthier work environment. Carebridge generates revenue by partnering with employers to deliver tailored EAP solutions as part of their benefits packages. Founded with a mission to prioritize mental health and employee satisfaction, Carebridge has established itself as a trusted resource in corporate wellness. Candidates should note its emphasis on confidentiality, innovation, and personalized care in addressing employee needs.
How to land this job
Position your resume to highlight experience in coordinating long term services and supports, emphasizing your ability to manage individual service plans and collaborate with interdisciplinary teams.
Emphasize skills in workflow monitoring, process evaluation, and participation in cross-functional projects, showcasing leadership and project management capabilities.
Apply through multiple channels including Carebridge EAP's corporate careers site and LinkedIn to maximize your application visibility.
Connect with current Carebridge EAP employees in the LTSS or administrative services divisions on LinkedIn; ice breakers could include asking about their experience with field-based roles or their insights on company culture and team collaboration.
Optimize your resume for ATS by incorporating keywords such as 'long term services and supports,' 'service plan management,' 'workflow prioritization,' and 'cross-functional collaboration' directly from the job description.
Utilize Jennie Johnson's Power Apply feature to automate tailored applications, identify multiple application platforms, and find relevant LinkedIn contacts, allowing you to focus more on preparing for interviews and networking effectively.
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