Job summary
Job post source
This job is directly from NYC Department of Health and Mental Hygiene
Job overview
The Communications Specialist will facilitate the screening and assignment of reported deaths and manage incoming calls, supporting families and communities during critical times.
Responsibilities and impact
Daily responsibilities include answering telephones, entering data into the database, notifying investigators of assigned cases, and providing information to the Medical Examiner Transport Team and agency staff.
Compensation and benefits
The salary range for this position is $42,108.00 – $45,409.00, with eligibility for federal loan forgiveness programs and state repayment assistance programs.
Experience and skills
Candidates must have a baccalaureate degree or an associate degree with two years of relevant experience in customer service or public information, or equivalent combinations of education and experience.
Career development
There are opportunities for advancement to higher assignment levels based on additional experience in the field.
Work environment and culture
The NYC Department of Health and Mental Hygiene values inclusivity and diversity, fostering a work environment free from discrimination and harassment.
Company information
The NYC Department of Health and Mental Hygiene is dedicated to improving public health and providing essential services to the community, focusing on health and mental hygiene issues in New York City.
Team overview
The team works under the Office of Chief Medical Examiner, collaborating closely with law enforcement and medical facilities to manage sensitive cases.
Job location and travel
The position is based in New York City, with a residency requirement generally within 90 days of appointment.
Application process
Candidates should indicate their interest in the 55-a Program on their resume and cover letter and may inquire about residency requirements during the interview.
Unique job features
This role offers unique opportunities to support high-profile and emergency operations within the public health sector.
Company overview
The NYC Department of Health and Mental Hygiene (DOHMH) is responsible for public health services and initiatives in New York City, focusing on disease prevention, health promotion, and emergency preparedness. They generate revenue through government funding, grants, and public health programs. Established in 1866, the department has a long history of addressing public health crises, including the COVID-19 pandemic, and implementing policies to improve community health outcomes. Their work encompasses a wide range of services, from mental health support to environmental health inspections.
How to land this job
Tailor your resume to showcase your communication skills and experience in handling sensitive information, as these are crucial for the Communications Specialist role at NYC Department of Health and Mental Hygiene.
Highlight your proficiency in using computerized data systems and your ability to manage inquiries from various stakeholders, which aligns with the duties outlined in the job description.
Apply through multiple channels such as the NYC Department of Health and Mental Hygiene corporate site and LinkedIn to enhance your chances of being noticed for this position.
Connect with professionals in the communications division at NYC Department of Health and Mental Hygiene on LinkedIn to learn more about the role and express your interest; you might start with ice breakers like asking about their experience in the department or discussing recent initiatives they have undertaken.
Optimize your resume for ATS by incorporating keywords from the job description like 'customer service', 'data entry', and 'communication operations' to ensure it passes initial screenings.
Utilize Jennie Johnson's Power Apply feature to streamline your application process, allowing you to focus on networking and preparing for interviews while ensuring your resume is tailored and submitted through the right channels.
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